A Bibliometric Analysis of Stakeholders' Perceptions on Public Service Quality and Performance. Trends, Themes and Future Directions

A Bibliometric Analysis of Stakeholders' Perceptions on Public Service Quality and Performance. Trends, Themes and Future Directions

This article undertakes a comprehensive study of worldwide literature gathered from the Web of Science database, using bibliometric analysis. The analysis covers all the years, and most publications are from 1988 to 2024. The primary focus of the inquiry centres on the development of public service...

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Bibliographic Details
Main Authors: SABIE Oana-Matilda, BUNEA Ovidiu-Iulian, POPESCU Ruxandra-Irina
Format: Article
Language:English
Published: Editura ASE, Publishing House of The Bucharest University of Economic Studies 2024-08-01
Series:Applied Research in Administrative Sciences
Subjects:
public services
stakeholders
public services’ quality
public services’ performance
bibliometric analysis
Online Access:https://aras.ase.ro/wp-content/uploads/2024/08/V5_i2_f5.pdf
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