Understanding the Impact of Interaction Elements on MOOCs Continuance Intention Among Undergraduates: An Extended Expectation Confirmation Model

This study aims to investigate the influence of interaction on undergraduates’ continuance intention to use Massive Open Online Courses based on the Expectation Confirmation Model (ECM) and to examine the moderating effect of gender. 235 undergraduates were randomly sampled and surveyed, providing s...

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Main Authors: Hongzhu Long, Jiangting Liu
Format: Article
Language:English
Published: SAGE Publishing 2025-06-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440251342171
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author Hongzhu Long
Jiangting Liu
author_facet Hongzhu Long
Jiangting Liu
author_sort Hongzhu Long
collection DOAJ
description This study aims to investigate the influence of interaction on undergraduates’ continuance intention to use Massive Open Online Courses based on the Expectation Confirmation Model (ECM) and to examine the moderating effect of gender. 235 undergraduates were randomly sampled and surveyed, providing self-reports on 10 constructs (student-student interactions, student-teacher interactions, student-content interactions, controllability, responsiveness, confirmation, perceived usefulness, satisfaction, and continuance intention). The Partial Least Squares Structural Equation Modelin was employed for data analysis. The findings indicate that student-teacher interactions, student-content interactions, controllability, and responsiveness have a significant positive impact on undergraduates’ continuance intention to use Massive Open Online Courses. However, student-student interactions do not show a significant relationship with continuance intention. Additionally, no significant gender differences were found concerning the influence of perceived usefulness and satisfaction on continuance intention. The study also discusses the theoretical and practical impacts of undergraduates’ use of Massive Open Online Courses.
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publishDate 2025-06-01
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spelling doaj-art-7e9f77787e8b4d95bb8eb2ff13cf18c62025-08-20T03:46:38ZengSAGE PublishingSAGE Open2158-24402025-06-011510.1177/21582440251342171Understanding the Impact of Interaction Elements on MOOCs Continuance Intention Among Undergraduates: An Extended Expectation Confirmation ModelHongzhu Long0Jiangting Liu1Chongqing City Vocational College, Yongchuan, ChinaChongqing City Vocational College, Yongchuan, ChinaThis study aims to investigate the influence of interaction on undergraduates’ continuance intention to use Massive Open Online Courses based on the Expectation Confirmation Model (ECM) and to examine the moderating effect of gender. 235 undergraduates were randomly sampled and surveyed, providing self-reports on 10 constructs (student-student interactions, student-teacher interactions, student-content interactions, controllability, responsiveness, confirmation, perceived usefulness, satisfaction, and continuance intention). The Partial Least Squares Structural Equation Modelin was employed for data analysis. The findings indicate that student-teacher interactions, student-content interactions, controllability, and responsiveness have a significant positive impact on undergraduates’ continuance intention to use Massive Open Online Courses. However, student-student interactions do not show a significant relationship with continuance intention. Additionally, no significant gender differences were found concerning the influence of perceived usefulness and satisfaction on continuance intention. The study also discusses the theoretical and practical impacts of undergraduates’ use of Massive Open Online Courses.https://doi.org/10.1177/21582440251342171
spellingShingle Hongzhu Long
Jiangting Liu
Understanding the Impact of Interaction Elements on MOOCs Continuance Intention Among Undergraduates: An Extended Expectation Confirmation Model
SAGE Open
title Understanding the Impact of Interaction Elements on MOOCs Continuance Intention Among Undergraduates: An Extended Expectation Confirmation Model
title_full Understanding the Impact of Interaction Elements on MOOCs Continuance Intention Among Undergraduates: An Extended Expectation Confirmation Model
title_fullStr Understanding the Impact of Interaction Elements on MOOCs Continuance Intention Among Undergraduates: An Extended Expectation Confirmation Model
title_full_unstemmed Understanding the Impact of Interaction Elements on MOOCs Continuance Intention Among Undergraduates: An Extended Expectation Confirmation Model
title_short Understanding the Impact of Interaction Elements on MOOCs Continuance Intention Among Undergraduates: An Extended Expectation Confirmation Model
title_sort understanding the impact of interaction elements on moocs continuance intention among undergraduates an extended expectation confirmation model
url https://doi.org/10.1177/21582440251342171
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AT jiangtingliu understandingtheimpactofinteractionelementsonmoocscontinuanceintentionamongundergraduatesanextendedexpectationconfirmationmodel