Remote Eye Triage: Health Economic Perspectives on Resource Prioritization

Background: The TeleTriageTeam (TTT) is a novel system for remote eyecare delivery. Objectives: Explores the impact of TTT on costs by depicting program theory of care prioritization. Moreover, a quantification of longer-term effects of delay (and inversely earlier treatment) on costs is performed....

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Main Authors: Casper van der Zee, Robert P. L. Wisse, Saskia M. Imhof, Miriam P. van der Meulen
Format: Article
Language:English
Published: SAGE Publishing 2025-06-01
Series:Health Services Insights
Online Access:https://doi.org/10.1177/11786329251347684
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author Casper van der Zee
Robert P. L. Wisse
Saskia M. Imhof
Miriam P. van der Meulen
author_facet Casper van der Zee
Robert P. L. Wisse
Saskia M. Imhof
Miriam P. van der Meulen
author_sort Casper van der Zee
collection DOAJ
description Background: The TeleTriageTeam (TTT) is a novel system for remote eyecare delivery. Objectives: Explores the impact of TTT on costs by depicting program theory of care prioritization. Moreover, a quantification of longer-term effects of delay (and inversely earlier treatment) on costs is performed. Design: Mixed-methods health economic evaluation. Methods: First, we depicted the program theory of prioritization into a LOGIC-model using existing TTT-data and expert interviews outlining the causal pathways how and why a program is expected to work. Second, we identified the most relevant key diagnoses to be appraised based on incidence, severity, and presumed triage impact. Third, we estimated the impact of delay (or inversely earlier treatment) on societal costs and quality of life (QoL) based on literature searches. Cost data were updated to 2023. Results were reported per delayed patient per 6 months (the average TTT delay). Results: Five key diagnoses were selected: cataract, diabetic retinopathy (DRP), age-related macular disease (AMD), glaucoma, and dry-eye-syndrome (DES). The LOGIC-model showed how the TTT actions could influence costs and QoL. Semi-structured interviews revealed delay results in adverse events, at the expense of shorter waiting times in prioritized patients, and overall decreases personnel burden. Reduced waiting times were also believed to decrease burden and costs in prioritized patients. Literature showed that a delay in glaucoma treatment results in savings (−€409), while the other diagnoses suggested higher societal costs (cataract €3298, DES €2156, AMD €1455, DRP €117). QoL reduction and increased costs due to delay were more apparent when delay results in longer duration of curable symptoms compared to delay in stable disease (up to 0.09 vs 0.003 QALYs and €3298 vs €1455, respectively). Conclusions: Eye care delay results reduced QoL and increased societal costs, yet this is compounded by gains attributable to justified prioritization of more urgent and more severe patients.
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spelling doaj-art-7e10195740af48d98a3ee82d28a3bec02025-08-20T03:28:00ZengSAGE PublishingHealth Services Insights1178-63292025-06-011810.1177/11786329251347684Remote Eye Triage: Health Economic Perspectives on Resource PrioritizationCasper van der Zee0Robert P. L. Wisse1Saskia M. Imhof2Miriam P. van der Meulen3Erasmus School of Health Policy and Management (ESHPM), Erasmus University Rotterdam, The NetherlandsXpert Clinics Oogzorg, Zeist, The NetherlandsDepartment of Ophthalmology, University Medical Center Utrecht, The NetherlandsDepartment of Epidemiology and Health Economics, Julius Centrum, University Medical Center Utrecht, The NetherlandsBackground: The TeleTriageTeam (TTT) is a novel system for remote eyecare delivery. Objectives: Explores the impact of TTT on costs by depicting program theory of care prioritization. Moreover, a quantification of longer-term effects of delay (and inversely earlier treatment) on costs is performed. Design: Mixed-methods health economic evaluation. Methods: First, we depicted the program theory of prioritization into a LOGIC-model using existing TTT-data and expert interviews outlining the causal pathways how and why a program is expected to work. Second, we identified the most relevant key diagnoses to be appraised based on incidence, severity, and presumed triage impact. Third, we estimated the impact of delay (or inversely earlier treatment) on societal costs and quality of life (QoL) based on literature searches. Cost data were updated to 2023. Results were reported per delayed patient per 6 months (the average TTT delay). Results: Five key diagnoses were selected: cataract, diabetic retinopathy (DRP), age-related macular disease (AMD), glaucoma, and dry-eye-syndrome (DES). The LOGIC-model showed how the TTT actions could influence costs and QoL. Semi-structured interviews revealed delay results in adverse events, at the expense of shorter waiting times in prioritized patients, and overall decreases personnel burden. Reduced waiting times were also believed to decrease burden and costs in prioritized patients. Literature showed that a delay in glaucoma treatment results in savings (−€409), while the other diagnoses suggested higher societal costs (cataract €3298, DES €2156, AMD €1455, DRP €117). QoL reduction and increased costs due to delay were more apparent when delay results in longer duration of curable symptoms compared to delay in stable disease (up to 0.09 vs 0.003 QALYs and €3298 vs €1455, respectively). Conclusions: Eye care delay results reduced QoL and increased societal costs, yet this is compounded by gains attributable to justified prioritization of more urgent and more severe patients.https://doi.org/10.1177/11786329251347684
spellingShingle Casper van der Zee
Robert P. L. Wisse
Saskia M. Imhof
Miriam P. van der Meulen
Remote Eye Triage: Health Economic Perspectives on Resource Prioritization
Health Services Insights
title Remote Eye Triage: Health Economic Perspectives on Resource Prioritization
title_full Remote Eye Triage: Health Economic Perspectives on Resource Prioritization
title_fullStr Remote Eye Triage: Health Economic Perspectives on Resource Prioritization
title_full_unstemmed Remote Eye Triage: Health Economic Perspectives on Resource Prioritization
title_short Remote Eye Triage: Health Economic Perspectives on Resource Prioritization
title_sort remote eye triage health economic perspectives on resource prioritization
url https://doi.org/10.1177/11786329251347684
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