Introducing an on-site Helicopter Emergency Medical Service (HEMS) physician at the Emergency Medical Communication Centre - implications for dispatch precision at a Norwegian HEMS base

Abstract Background Dispatch precision of Helicopter Emergency Medical Services (HEMS) is a key topic in prehospital research. In Norway, the combined role of the HEMS physician on-call and the Emergency Medical Communication Centre (EMCC) physician has been challenged. This study aimed to evaluate...

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Main Authors: Ole Erik Ulvin, Oddvar Uleberg, Andreas Asheim, Helge Haugland
Format: Article
Language:English
Published: BMC 2025-05-01
Series:Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine
Subjects:
Online Access:https://doi.org/10.1186/s13049-025-01396-1
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author Ole Erik Ulvin
Oddvar Uleberg
Andreas Asheim
Helge Haugland
author_facet Ole Erik Ulvin
Oddvar Uleberg
Andreas Asheim
Helge Haugland
author_sort Ole Erik Ulvin
collection DOAJ
description Abstract Background Dispatch precision of Helicopter Emergency Medical Services (HEMS) is a key topic in prehospital research. In Norway, the combined role of the HEMS physician on-call and the Emergency Medical Communication Centre (EMCC) physician has been challenged. This study aimed to evaluate the impact on HEMS dispatch precision by transferring the medical decision-making from an on-call HEMS physician to an on-site HEMS physician in the EMCC. Methods In this quasi-experimental study, a HEMS physician was on-site in Trondheim EMCC during defined working hours from February 1st through July 5th, 2024. When on-site, the decision to dispatch Trondheim HEMS was made by this EMCC physician. Primary outcome was unnecessary HEMS dispatches, i.e. missions where neither advanced treatment nor logistical contributions were provided following HEMS dispatch. Secondary outcomes were HEMS alarm and activation time, rejected HEMS missions and National Advisory Committee for Aeronautics (NACA)-scores of encountered HEMS patients. Outcomes were analysed by difference-in-differences analyses. Results 785 HEMS missions were included in the analyses. There was no significant difference in the risk of an unnecessary mission (percentage point risk difference [RD] 5.6, 95% confidence interval [CI] -7.4–18.6) or the proportion of patients with NACA scores of 4 or higher (RD -5.8, 95% CI -17.9–6.3) following the intervention. Conclusion We found no evidence of increased HEMS dispatch precision, measured by the proportion of missions without medical or logistical contributions, when transferring the medical decision regarding HEMS dispatch from the HEMS physician on-call to an on-site EMCC physician in this study.
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spelling doaj-art-7d75d26484dc42ab98b5e15ec9028ba32025-08-20T03:53:12ZengBMCScandinavian Journal of Trauma, Resuscitation and Emergency Medicine1757-72412025-05-0133111010.1186/s13049-025-01396-1Introducing an on-site Helicopter Emergency Medical Service (HEMS) physician at the Emergency Medical Communication Centre - implications for dispatch precision at a Norwegian HEMS baseOle Erik Ulvin0Oddvar Uleberg1Andreas Asheim2Helge Haugland3Department of Research and Development, Norwegian Air Ambulance FoundationDepartment of Research and Development, Norwegian Air Ambulance FoundationCenter for Healthcare Improvement, St. Olav HospitalDepartment of Research and Development, Norwegian Air Ambulance FoundationAbstract Background Dispatch precision of Helicopter Emergency Medical Services (HEMS) is a key topic in prehospital research. In Norway, the combined role of the HEMS physician on-call and the Emergency Medical Communication Centre (EMCC) physician has been challenged. This study aimed to evaluate the impact on HEMS dispatch precision by transferring the medical decision-making from an on-call HEMS physician to an on-site HEMS physician in the EMCC. Methods In this quasi-experimental study, a HEMS physician was on-site in Trondheim EMCC during defined working hours from February 1st through July 5th, 2024. When on-site, the decision to dispatch Trondheim HEMS was made by this EMCC physician. Primary outcome was unnecessary HEMS dispatches, i.e. missions where neither advanced treatment nor logistical contributions were provided following HEMS dispatch. Secondary outcomes were HEMS alarm and activation time, rejected HEMS missions and National Advisory Committee for Aeronautics (NACA)-scores of encountered HEMS patients. Outcomes were analysed by difference-in-differences analyses. Results 785 HEMS missions were included in the analyses. There was no significant difference in the risk of an unnecessary mission (percentage point risk difference [RD] 5.6, 95% confidence interval [CI] -7.4–18.6) or the proportion of patients with NACA scores of 4 or higher (RD -5.8, 95% CI -17.9–6.3) following the intervention. Conclusion We found no evidence of increased HEMS dispatch precision, measured by the proportion of missions without medical or logistical contributions, when transferring the medical decision regarding HEMS dispatch from the HEMS physician on-call to an on-site EMCC physician in this study.https://doi.org/10.1186/s13049-025-01396-1Air ambulancesEmergency Medical DispatchEmergency Medical Service Communication Systems
spellingShingle Ole Erik Ulvin
Oddvar Uleberg
Andreas Asheim
Helge Haugland
Introducing an on-site Helicopter Emergency Medical Service (HEMS) physician at the Emergency Medical Communication Centre - implications for dispatch precision at a Norwegian HEMS base
Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine
Air ambulances
Emergency Medical Dispatch
Emergency Medical Service Communication Systems
title Introducing an on-site Helicopter Emergency Medical Service (HEMS) physician at the Emergency Medical Communication Centre - implications for dispatch precision at a Norwegian HEMS base
title_full Introducing an on-site Helicopter Emergency Medical Service (HEMS) physician at the Emergency Medical Communication Centre - implications for dispatch precision at a Norwegian HEMS base
title_fullStr Introducing an on-site Helicopter Emergency Medical Service (HEMS) physician at the Emergency Medical Communication Centre - implications for dispatch precision at a Norwegian HEMS base
title_full_unstemmed Introducing an on-site Helicopter Emergency Medical Service (HEMS) physician at the Emergency Medical Communication Centre - implications for dispatch precision at a Norwegian HEMS base
title_short Introducing an on-site Helicopter Emergency Medical Service (HEMS) physician at the Emergency Medical Communication Centre - implications for dispatch precision at a Norwegian HEMS base
title_sort introducing an on site helicopter emergency medical service hems physician at the emergency medical communication centre implications for dispatch precision at a norwegian hems base
topic Air ambulances
Emergency Medical Dispatch
Emergency Medical Service Communication Systems
url https://doi.org/10.1186/s13049-025-01396-1
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