Effect of internal corporate social responsibility activities on tourism and hospitality employees ‘normative commitment during COVID-19

The purpose of this research is to explore the extent to which internal corporate social responsibility activities affect employees’ normative organizational commitment during the COVID-19 crisis and to survey the role of the administrative level as a moderator between the two of them. A survey in t...

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Main Authors: Tarek Sayed AbdelAzim, Ayman Kassem Ayman Kassem, Abdallah Alajloni, Abdullah Alomran, Ahmed Ragab, Eman Shaker
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2022-07-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://www.tmstudies.net/index.php/ectms/article/view/1601
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author Tarek Sayed AbdelAzim
Ayman Kassem Ayman Kassem
Abdallah Alajloni
Abdullah Alomran
Ahmed Ragab
Eman Shaker
author_facet Tarek Sayed AbdelAzim
Ayman Kassem Ayman Kassem
Abdallah Alajloni
Abdullah Alomran
Ahmed Ragab
Eman Shaker
author_sort Tarek Sayed AbdelAzim
collection DOAJ
description The purpose of this research is to explore the extent to which internal corporate social responsibility activities affect employees’ normative organizational commitment during the COVID-19 crisis and to survey the role of the administrative level as a moderator between the two of them. A survey in the form of a self-completed questionnaire was conducted on a sample of employees in hospitality and tourism establishments in Hail city, Kingdom of Saudi Arabia. 213 employees voluntarily participated in the current study. Their responses were examined by using linear regression and exploratory factor analyses. The findings revealed that internal corporate social responsibility is a positive predictor of normative organizational commitment. The total effect of internal corporate social responsibility on normative organizational commitment could not be enhanced through the moderation of the administrative position. This study has important implications for both academics and professionals. Theoretical and managerial implications, contributions, limitations, and future study objectives were reviewed in light of the findings.
format Article
id doaj-art-7d3c2a3fb2724606812701c10d7b57d3
institution Kabale University
issn 2182-8466
language English
publishDate 2022-07-01
publisher University of the Algarve - ESGHT - CIEO
record_format Article
series Tourism & Management Studies
spelling doaj-art-7d3c2a3fb2724606812701c10d7b57d32025-01-08T11:47:36ZengUniversity of the Algarve - ESGHT - CIEOTourism & Management Studies2182-84662022-07-011832135Effect of internal corporate social responsibility activities on tourism and hospitality employees ‘normative commitment during COVID-19 Tarek Sayed AbdelAzim 0Ayman Kassem Ayman Kassem 1Abdallah Alajloni 2Abdullah Alomran 3Ahmed Ragab 4Eman Shaker 5Department of Tourism and Archaeology, Hail University, Hail, Saudi Arabia. 2) Department of Tourist Studies, Faculty of Tourism and Hotels, Minia University, EgyptHail University, Hail Hail University, Hail Hail University, Hail Minia University, El Minya The High Institute of Tourism and Hotels, King Marriot Alexandria, Egypt The purpose of this research is to explore the extent to which internal corporate social responsibility activities affect employees’ normative organizational commitment during the COVID-19 crisis and to survey the role of the administrative level as a moderator between the two of them. A survey in the form of a self-completed questionnaire was conducted on a sample of employees in hospitality and tourism establishments in Hail city, Kingdom of Saudi Arabia. 213 employees voluntarily participated in the current study. Their responses were examined by using linear regression and exploratory factor analyses. The findings revealed that internal corporate social responsibility is a positive predictor of normative organizational commitment. The total effect of internal corporate social responsibility on normative organizational commitment could not be enhanced through the moderation of the administrative position. This study has important implications for both academics and professionals. Theoretical and managerial implications, contributions, limitations, and future study objectives were reviewed in light of the findings.https://www.tmstudies.net/index.php/ectms/article/view/1601internal corporate social responsibilitynormative commitmenttourismhospitalitycovid-19
spellingShingle Tarek Sayed AbdelAzim
Ayman Kassem Ayman Kassem
Abdallah Alajloni
Abdullah Alomran
Ahmed Ragab
Eman Shaker
Effect of internal corporate social responsibility activities on tourism and hospitality employees ‘normative commitment during COVID-19
Tourism & Management Studies
internal corporate social responsibility
normative commitment
tourism
hospitality
covid-19
title Effect of internal corporate social responsibility activities on tourism and hospitality employees ‘normative commitment during COVID-19
title_full Effect of internal corporate social responsibility activities on tourism and hospitality employees ‘normative commitment during COVID-19
title_fullStr Effect of internal corporate social responsibility activities on tourism and hospitality employees ‘normative commitment during COVID-19
title_full_unstemmed Effect of internal corporate social responsibility activities on tourism and hospitality employees ‘normative commitment during COVID-19
title_short Effect of internal corporate social responsibility activities on tourism and hospitality employees ‘normative commitment during COVID-19
title_sort effect of internal corporate social responsibility activities on tourism and hospitality employees normative commitment during covid 19
topic internal corporate social responsibility
normative commitment
tourism
hospitality
covid-19
url https://www.tmstudies.net/index.php/ectms/article/view/1601
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