A study of conversational agent solution technologies for banana farmer assistance
Modern agricultural extension services help as a source of information for farmer queries. One of its applications are local hot lines where expert agents in specific crops or fields assist in farmer agricultural practices and decisions. As an already established technology in the field of customer...
Saved in:
| Main Authors: | , , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Instituto Tecnológico de Costa Rica
2023-10-01
|
| Series: | Tecnología en Marcha |
| Subjects: | |
| Online Access: | https://172.20.14.50/index.php/tec_marcha/article/view/6242 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1849409610789683200 |
|---|---|
| author | Luis-Alexander Calvo-Valverde Kevin Rojas-Salazar Jose Fabio Hidalgo-Rodríguez Versalio Mora Jorge A. Sandoval Erick Bolaños-Céspedes Carlos Quirós |
| author_facet | Luis-Alexander Calvo-Valverde Kevin Rojas-Salazar Jose Fabio Hidalgo-Rodríguez Versalio Mora Jorge A. Sandoval Erick Bolaños-Céspedes Carlos Quirós |
| author_sort | Luis-Alexander Calvo-Valverde |
| collection | DOAJ |
| description | Modern agricultural extension services help as a source of information for farmer queries. One of its applications are local hot lines where expert agents in specific crops or fields assist in farmer agricultural practices and decisions. As an already established technology in the field of customer services, conversational agents can help this solution by covering for experts when users have difficulties contacting them. These artificial agents can answer general queries at any hour, increasing the extension service accessibility. The creation of a contextualized solution is possible with the advancements of Natural Language Processing (NLP) and its accessibility in cloud services. We write this paper to collect state-of-the-art research on agricultural conversational agents and tools used for its design and deployment. General knowledge on current applications is gather and can later be used to help in the design of a localized solution when agricultural services are difficult to access. Lastly, we describe and analyze a chatbot prototype in the specific field of banana farming using IBM Watson services and the messaging platform Telegram App.
|
| format | Article |
| id | doaj-art-7cf4e8a355444872ba41078aa96c357d |
| institution | Kabale University |
| issn | 0379-3982 2215-3241 |
| language | English |
| publishDate | 2023-10-01 |
| publisher | Instituto Tecnológico de Costa Rica |
| record_format | Article |
| series | Tecnología en Marcha |
| spelling | doaj-art-7cf4e8a355444872ba41078aa96c357d2025-08-20T03:35:27ZengInstituto Tecnológico de Costa RicaTecnología en Marcha0379-39822215-32412023-10-0136410.18845/tm.v36i4.6242A study of conversational agent solution technologies for banana farmer assistanceLuis-Alexander Calvo-ValverdeKevin Rojas-SalazarJose Fabio Hidalgo-RodríguezVersalio MoraJorge A. SandovalErick Bolaños-CéspedesCarlos QuirósModern agricultural extension services help as a source of information for farmer queries. One of its applications are local hot lines where expert agents in specific crops or fields assist in farmer agricultural practices and decisions. As an already established technology in the field of customer services, conversational agents can help this solution by covering for experts when users have difficulties contacting them. These artificial agents can answer general queries at any hour, increasing the extension service accessibility. The creation of a contextualized solution is possible with the advancements of Natural Language Processing (NLP) and its accessibility in cloud services. We write this paper to collect state-of-the-art research on agricultural conversational agents and tools used for its design and deployment. General knowledge on current applications is gather and can later be used to help in the design of a localized solution when agricultural services are difficult to access. Lastly, we describe and analyze a chatbot prototype in the specific field of banana farming using IBM Watson services and the messaging platform Telegram App. https://172.20.14.50/index.php/tec_marcha/article/view/6242Artificial IntelligenceAgricultureAutomationExpertExpert System |
| spellingShingle | Luis-Alexander Calvo-Valverde Kevin Rojas-Salazar Jose Fabio Hidalgo-Rodríguez Versalio Mora Jorge A. Sandoval Erick Bolaños-Céspedes Carlos Quirós A study of conversational agent solution technologies for banana farmer assistance Tecnología en Marcha Artificial Intelligence Agriculture Automation Expert Expert System |
| title | A study of conversational agent solution technologies for banana farmer assistance |
| title_full | A study of conversational agent solution technologies for banana farmer assistance |
| title_fullStr | A study of conversational agent solution technologies for banana farmer assistance |
| title_full_unstemmed | A study of conversational agent solution technologies for banana farmer assistance |
| title_short | A study of conversational agent solution technologies for banana farmer assistance |
| title_sort | study of conversational agent solution technologies for banana farmer assistance |
| topic | Artificial Intelligence Agriculture Automation Expert Expert System |
| url | https://172.20.14.50/index.php/tec_marcha/article/view/6242 |
| work_keys_str_mv | AT luisalexandercalvovalverde astudyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT kevinrojassalazar astudyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT josefabiohidalgorodriguez astudyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT versaliomora astudyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT jorgeasandoval astudyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT erickbolanoscespedes astudyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT carlosquiros astudyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT luisalexandercalvovalverde studyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT kevinrojassalazar studyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT josefabiohidalgorodriguez studyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT versaliomora studyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT jorgeasandoval studyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT erickbolanoscespedes studyofconversationalagentsolutiontechnologiesforbananafarmerassistance AT carlosquiros studyofconversationalagentsolutiontechnologiesforbananafarmerassistance |