Corporate Social Responsibility: A Victim or a Hero of the COVID-19 Crisis?

The COVID-19 pandemic has had an enormous economic impact on society. One of the little-known links is the impact of the pandemic on corporate social responsibility. The main aim of this research was to compare the situation before and during the pandemic, which allows the assessment of the impact o...

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Main Author: Lenka Veselovská
Format: Article
Language:English
Published: MDPI AG 2025-05-01
Series:Economies
Subjects:
Online Access:https://www.mdpi.com/2227-7099/13/5/135
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author Lenka Veselovská
author_facet Lenka Veselovská
author_sort Lenka Veselovská
collection DOAJ
description The COVID-19 pandemic has had an enormous economic impact on society. One of the little-known links is the impact of the pandemic on corporate social responsibility. The main aim of this research was to compare the situation before and during the pandemic, which allows the assessment of the impact of the pandemic on the rates and ways of implementing CSR in different organizations. A new research model incorporating all CSR dimensions was created to examine the implementation rates through 83 indicators. The findings indicate an overall decrease in CSR activities during the pandemic. Employee and community activities were the most affected. However, the biggest disparities were recorded in the environmental dimension. The originality of the study lies in the development of a novel methodological approach to documenting the CSR involvement in organization and its application to compare the pandemic and post-pandemic levels. By understanding the effects of major adverse events, it is possible to further develop its evolution and combat the barriers that led to a decrease in CSR areas during the pandemic.
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spelling doaj-art-7cc1884c4e6c4e9baaa93f135bb2398c2025-08-20T01:56:19ZengMDPI AGEconomies2227-70992025-05-0113513510.3390/economies13050135Corporate Social Responsibility: A Victim or a Hero of the COVID-19 Crisis?Lenka Veselovská0Faculty of Economics, Institute of Management Systems in Poprad, Matej Bel University, 5766/16 Dlhé Hony, 05801 Poprad, SlovakiaThe COVID-19 pandemic has had an enormous economic impact on society. One of the little-known links is the impact of the pandemic on corporate social responsibility. The main aim of this research was to compare the situation before and during the pandemic, which allows the assessment of the impact of the pandemic on the rates and ways of implementing CSR in different organizations. A new research model incorporating all CSR dimensions was created to examine the implementation rates through 83 indicators. The findings indicate an overall decrease in CSR activities during the pandemic. Employee and community activities were the most affected. However, the biggest disparities were recorded in the environmental dimension. The originality of the study lies in the development of a novel methodological approach to documenting the CSR involvement in organization and its application to compare the pandemic and post-pandemic levels. By understanding the effects of major adverse events, it is possible to further develop its evolution and combat the barriers that led to a decrease in CSR areas during the pandemic.https://www.mdpi.com/2227-7099/13/5/135corporate social responsibilitycrisisCOVID-19 pandemic
spellingShingle Lenka Veselovská
Corporate Social Responsibility: A Victim or a Hero of the COVID-19 Crisis?
Economies
corporate social responsibility
crisis
COVID-19 pandemic
title Corporate Social Responsibility: A Victim or a Hero of the COVID-19 Crisis?
title_full Corporate Social Responsibility: A Victim or a Hero of the COVID-19 Crisis?
title_fullStr Corporate Social Responsibility: A Victim or a Hero of the COVID-19 Crisis?
title_full_unstemmed Corporate Social Responsibility: A Victim or a Hero of the COVID-19 Crisis?
title_short Corporate Social Responsibility: A Victim or a Hero of the COVID-19 Crisis?
title_sort corporate social responsibility a victim or a hero of the covid 19 crisis
topic corporate social responsibility
crisis
COVID-19 pandemic
url https://www.mdpi.com/2227-7099/13/5/135
work_keys_str_mv AT lenkaveselovska corporatesocialresponsibilityavictimoraheroofthecovid19crisis