Transit and Bikeshare Connectivity in Detroit: New Insights on Socioeconomic and Infrastructure Factors Impacting Perceived Quality of Service

Active transportation systems are critical to equitable urban mobility, particularly in Detroit, where access to jobs, education, and healthcare remain uneven. This study evaluates user satisfaction with transit and bikeshare coverage across the Detroit Metropolitan Area through a survey of 1042 ind...

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Main Authors: Anahita Zahertar, Steven Lavrenz
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Journal of Urban Mobility
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2667091725000226
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author Anahita Zahertar
Steven Lavrenz
author_facet Anahita Zahertar
Steven Lavrenz
author_sort Anahita Zahertar
collection DOAJ
description Active transportation systems are critical to equitable urban mobility, particularly in Detroit, where access to jobs, education, and healthcare remain uneven. This study evaluates user satisfaction with transit and bikeshare coverage across the Detroit Metropolitan Area through a survey of 1042 individuals, with 333 responses retained for analysis. Using fixed and random parameter ordered probit models, we find that lower-income and female respondents are significantly more likely to report inadequate service coverage. Perceived unfamiliarity with routes or station locations, as well as longer travel times, also contribute to dissatisfaction. Random parameter models reveal substantial heterogeneity in responses, underscoring the need for more nuanced, equity-focused planning. These findings offer data-driven insights to guide future investments in multimodal connectivity and active transportation infrastructure.
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spelling doaj-art-7c0232dbb9d146f494f6fa2ed402ef8e2025-08-20T02:18:38ZengElsevierJournal of Urban Mobility2667-09172025-06-01710012010.1016/j.urbmob.2025.100120Transit and Bikeshare Connectivity in Detroit: New Insights on Socioeconomic and Infrastructure Factors Impacting Perceived Quality of ServiceAnahita Zahertar0Steven Lavrenz1Civil and Environmental Engineering Department, Wayne State University, Detroit, Michigan, 48202, United StatesCorresponding author.; Civil and Environmental Engineering Department, Wayne State University, Detroit, Michigan, 48202, United StatesActive transportation systems are critical to equitable urban mobility, particularly in Detroit, where access to jobs, education, and healthcare remain uneven. This study evaluates user satisfaction with transit and bikeshare coverage across the Detroit Metropolitan Area through a survey of 1042 individuals, with 333 responses retained for analysis. Using fixed and random parameter ordered probit models, we find that lower-income and female respondents are significantly more likely to report inadequate service coverage. Perceived unfamiliarity with routes or station locations, as well as longer travel times, also contribute to dissatisfaction. Random parameter models reveal substantial heterogeneity in responses, underscoring the need for more nuanced, equity-focused planning. These findings offer data-driven insights to guide future investments in multimodal connectivity and active transportation infrastructure.http://www.sciencedirect.com/science/article/pii/S2667091725000226TransitBikeshareRandom parameters ordered probit modelAccessibilityEquity
spellingShingle Anahita Zahertar
Steven Lavrenz
Transit and Bikeshare Connectivity in Detroit: New Insights on Socioeconomic and Infrastructure Factors Impacting Perceived Quality of Service
Journal of Urban Mobility
Transit
Bikeshare
Random parameters ordered probit model
Accessibility
Equity
title Transit and Bikeshare Connectivity in Detroit: New Insights on Socioeconomic and Infrastructure Factors Impacting Perceived Quality of Service
title_full Transit and Bikeshare Connectivity in Detroit: New Insights on Socioeconomic and Infrastructure Factors Impacting Perceived Quality of Service
title_fullStr Transit and Bikeshare Connectivity in Detroit: New Insights on Socioeconomic and Infrastructure Factors Impacting Perceived Quality of Service
title_full_unstemmed Transit and Bikeshare Connectivity in Detroit: New Insights on Socioeconomic and Infrastructure Factors Impacting Perceived Quality of Service
title_short Transit and Bikeshare Connectivity in Detroit: New Insights on Socioeconomic and Infrastructure Factors Impacting Perceived Quality of Service
title_sort transit and bikeshare connectivity in detroit new insights on socioeconomic and infrastructure factors impacting perceived quality of service
topic Transit
Bikeshare
Random parameters ordered probit model
Accessibility
Equity
url http://www.sciencedirect.com/science/article/pii/S2667091725000226
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AT stevenlavrenz transitandbikeshareconnectivityindetroitnewinsightsonsocioeconomicandinfrastructurefactorsimpactingperceivedqualityofservice