An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis
The paper reports a novel approach to studying user-system interaction that captures a complete record of the searcher's actions, the system responses and synchronised talk-aloud comments from the searcher. The data is recorded unobtrusively and is available for later analysis. The approach is...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Borås
2002-01-01
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| Series: | Information Research: An International Electronic Journal |
| Subjects: | |
| Online Access: | http://informationr.net/ir/7-4/paper139.html |
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| _version_ | 1832572953222447104 |
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| author | Jillian R. Griffiths R.J. Hartley Jonathan P. Willson |
| author_facet | Jillian R. Griffiths R.J. Hartley Jonathan P. Willson |
| author_sort | Jillian R. Griffiths |
| collection | DOAJ |
| description | The paper reports a novel approach to studying user-system interaction that captures a complete record of the searcher's actions, the system responses and synchronised talk-aloud comments from the searcher. The data is recorded unobtrusively and is available for later analysis. The approach is set in context by a discussion of transaction logging and protocol analysis and examples of the search logging in operation are presented |
| format | Article |
| id | doaj-art-7be2d98e82e4496bae9c7b69f508135c |
| institution | Kabale University |
| issn | 1368-1613 |
| language | English |
| publishDate | 2002-01-01 |
| publisher | University of Borås |
| record_format | Article |
| series | Information Research: An International Electronic Journal |
| spelling | doaj-art-7be2d98e82e4496bae9c7b69f508135c2025-02-02T06:17:56ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132002-01-0174139An improved method of studying user-system interaction by combining transaction log analysis and protocol analysisJillian R. GriffithsR.J. HartleyJonathan P. WillsonThe paper reports a novel approach to studying user-system interaction that captures a complete record of the searcher's actions, the system responses and synchronised talk-aloud comments from the searcher. The data is recorded unobtrusively and is available for later analysis. The approach is set in context by a discussion of transaction logging and protocol analysis and examples of the search logging in operation are presentedhttp://informationr.net/ir/7-4/paper139.htmltransaction loggingend user studiesmethodologyprotocol analysisuser system interaction |
| spellingShingle | Jillian R. Griffiths R.J. Hartley Jonathan P. Willson An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis Information Research: An International Electronic Journal transaction logging end user studies methodology protocol analysis user system interaction |
| title | An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis |
| title_full | An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis |
| title_fullStr | An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis |
| title_full_unstemmed | An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis |
| title_short | An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis |
| title_sort | improved method of studying user system interaction by combining transaction log analysis and protocol analysis |
| topic | transaction logging end user studies methodology protocol analysis user system interaction |
| url | http://informationr.net/ir/7-4/paper139.html |
| work_keys_str_mv | AT jillianrgriffiths animprovedmethodofstudyingusersysteminteractionbycombiningtransactionloganalysisandprotocolanalysis AT rjhartley animprovedmethodofstudyingusersysteminteractionbycombiningtransactionloganalysisandprotocolanalysis AT jonathanpwillson animprovedmethodofstudyingusersysteminteractionbycombiningtransactionloganalysisandprotocolanalysis AT jillianrgriffiths improvedmethodofstudyingusersysteminteractionbycombiningtransactionloganalysisandprotocolanalysis AT rjhartley improvedmethodofstudyingusersysteminteractionbycombiningtransactionloganalysisandprotocolanalysis AT jonathanpwillson improvedmethodofstudyingusersysteminteractionbycombiningtransactionloganalysisandprotocolanalysis |