Sorting Out Agencies in AI-supported Radiological Work Practices

The article examines how narrow-task artificial intelligence (NT-AI) implementation reconfigures professional practice and agency in radiology departments. Drawing on practice theory and qualitative data from two Danish hospitals, we analyze how radiographers and radiologists interact with NT-AI sy...

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Main Authors: Astrid Galsgaard, Anders Buch
Format: Article
Language:English
Published: Aalborg University 2025-07-01
Series:Nordic Journal of Working Life Studies
Subjects:
Online Access:https://tidsskrift.dk/njwls/article/view/158107
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author Astrid Galsgaard
Anders Buch
author_facet Astrid Galsgaard
Anders Buch
author_sort Astrid Galsgaard
collection DOAJ
description The article examines how narrow-task artificial intelligence (NT-AI) implementation reconfigures professional practice and agency in radiology departments. Drawing on practice theory and qualitative data from two Danish hospitals, we analyze how radiographers and radiologists interact with NT-AI systems in their daily work. The findings reveal that professional expertise is not simply diluted by AI but transformed through complex negotiation processes involving trust and responsibility. Professionals develop new interstitial expertise by learning when to trust, question, or override AI suggestions. Rather than creating a zero-sum game where AI gains agency at humans’ expense, implementation produces new forms of relational expertise while preserving distinct forms of human and non-human agency. We propose that successful AI integration requires practice-centered design approaches that recognize how agency materializes through relationships between people and technologies, rather than viewing implementation as merely a technical challenge.
format Article
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institution Kabale University
issn 2245-0157
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publishDate 2025-07-01
publisher Aalborg University
record_format Article
series Nordic Journal of Working Life Studies
spelling doaj-art-7b31ec943d5c4d74a02cf025793a6aa72025-08-20T03:31:27ZengAalborg UniversityNordic Journal of Working Life Studies2245-01572025-07-0110.18291/njwls.158107Sorting Out Agencies in AI-supported Radiological Work PracticesAstrid Galsgaard0Anders Buch1Radiological AI Test Center, Capital Region of DenmarkVIA University College The article examines how narrow-task artificial intelligence (NT-AI) implementation reconfigures professional practice and agency in radiology departments. Drawing on practice theory and qualitative data from two Danish hospitals, we analyze how radiographers and radiologists interact with NT-AI systems in their daily work. The findings reveal that professional expertise is not simply diluted by AI but transformed through complex negotiation processes involving trust and responsibility. Professionals develop new interstitial expertise by learning when to trust, question, or override AI suggestions. Rather than creating a zero-sum game where AI gains agency at humans’ expense, implementation produces new forms of relational expertise while preserving distinct forms of human and non-human agency. We propose that successful AI integration requires practice-centered design approaches that recognize how agency materializes through relationships between people and technologies, rather than viewing implementation as merely a technical challenge. https://tidsskrift.dk/njwls/article/view/158107Health, Working Environment & WellbeingOrganization & Management
spellingShingle Astrid Galsgaard
Anders Buch
Sorting Out Agencies in AI-supported Radiological Work Practices
Nordic Journal of Working Life Studies
Health, Working Environment & Wellbeing
Organization & Management
title Sorting Out Agencies in AI-supported Radiological Work Practices
title_full Sorting Out Agencies in AI-supported Radiological Work Practices
title_fullStr Sorting Out Agencies in AI-supported Radiological Work Practices
title_full_unstemmed Sorting Out Agencies in AI-supported Radiological Work Practices
title_short Sorting Out Agencies in AI-supported Radiological Work Practices
title_sort sorting out agencies in ai supported radiological work practices
topic Health, Working Environment & Wellbeing
Organization & Management
url https://tidsskrift.dk/njwls/article/view/158107
work_keys_str_mv AT astridgalsgaard sortingoutagenciesinaisupportedradiologicalworkpractices
AT andersbuch sortingoutagenciesinaisupportedradiologicalworkpractices