The Culture of Conflict Resolution and its Influence on Employee Retention: A Study of Russian Companies

The Culture of Conflict Resolution and its Influence on Employee Retention: A Study of Russian Companies

Purpose — The purpose of this paper is a pilot study of e-communications in three Russian firms to assess the culture of conflict resolution and the impact of strategies on employee retention at these firms. Design/methodology/approach — Qualitative and quantitative research through a questionnaire...

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Bibliographic Details
Main Authors: J. P. Bayer, J. V. Krivobokov, M. V. Gavrilov, V. A. Vasilyeva
Format: Article
Language:English
Published: North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration 2020-06-01
Series:Управленческое консультирование
Subjects:
organizational conflict
sociology of organizations
culture of conflicts
organization efficiency
mediation
Online Access:https://www.acjournal.ru/jour/article/view/1426
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