Strategies and Barriers to Technological Innovation in the Hospitality Industry: A Qualitative Exploration

Innovation is a concept that plays a crucial role in the success of the hospitality industry and provides many positive organizational outcomes. The concept of technological innovation in the hospitality industry has attracted great attention, especially due to the widesprea...

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Main Author: Aslı Ersoy
Format: Article
Language:English
Published: Van Yuzuncu Yıl University 2024-09-01
Series:Yüzüncü Yıl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
Online Access:https://dergipark.org.tr/tr/doi/10.53568/yyusbed.1430100
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author Aslı Ersoy
author_facet Aslı Ersoy
author_sort Aslı Ersoy
collection DOAJ
description Innovation is a concept that plays a crucial role in the success of the hospitality industry and provides many positive organizational outcomes. The concept of technological innovation in the hospitality industry has attracted great attention, especially due to the widespread impact of emerging technologies on organizations. The purpose of this study is to identify technological innovation strategies and challenges to successful innovation practices in the hospitality industry. 17 hospitality professionals worldwide, selected through convenience sampling, constitute the participant profile of this study. The current study, based on a qualitative research design, used text analysis to identify patterns in the data set. QSR NVivo 10 software was used to identify major themes from the transcripts. As a result of the analysis, 4 technological innovation strategies were identified, namely setting strategic direction, culture of innovation, organizational alignment and collaboration and partnerships, and 4 challenges were identified, namely lack of understanding technology, data overload, failure to meet user needs and the speed of change, which pose obstacles to innovation in the hospitality industry. This study contributes to innovation research in the hospitality literature by providing an in-depth evaluation of technological innovation strategies and the challenges in this process and approaching the topic holistically.
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institution Kabale University
issn 1302-6879
language English
publishDate 2024-09-01
publisher Van Yuzuncu Yıl University
record_format Article
series Yüzüncü Yıl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
spelling doaj-art-7b1a8d12442a493db6e50ba77f04d6432025-01-12T07:34:27ZengVan Yuzuncu Yıl UniversityYüzüncü Yıl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi1302-68792024-09-0165355310.53568/yyusbed.1430100 Strategies and Barriers to Technological Innovation in the Hospitality Industry: A Qualitative Exploration Aslı Ersoy0https://orcid.org/0000-0003-4458-4135Alanya Üniversitesi Innovation is a concept that plays a crucial role in the success of the hospitality industry and provides many positive organizational outcomes. The concept of technological innovation in the hospitality industry has attracted great attention, especially due to the widespread impact of emerging technologies on organizations. The purpose of this study is to identify technological innovation strategies and challenges to successful innovation practices in the hospitality industry. 17 hospitality professionals worldwide, selected through convenience sampling, constitute the participant profile of this study. The current study, based on a qualitative research design, used text analysis to identify patterns in the data set. QSR NVivo 10 software was used to identify major themes from the transcripts. As a result of the analysis, 4 technological innovation strategies were identified, namely setting strategic direction, culture of innovation, organizational alignment and collaboration and partnerships, and 4 challenges were identified, namely lack of understanding technology, data overload, failure to meet user needs and the speed of change, which pose obstacles to innovation in the hospitality industry. This study contributes to innovation research in the hospitality literature by providing an in-depth evaluation of technological innovation strategies and the challenges in this process and approaching the topic holistically.https://dergipark.org.tr/tr/doi/10.53568/yyusbed.1430100
spellingShingle Aslı Ersoy
Strategies and Barriers to Technological Innovation in the Hospitality Industry: A Qualitative Exploration
Yüzüncü Yıl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
title Strategies and Barriers to Technological Innovation in the Hospitality Industry: A Qualitative Exploration
title_full Strategies and Barriers to Technological Innovation in the Hospitality Industry: A Qualitative Exploration
title_fullStr Strategies and Barriers to Technological Innovation in the Hospitality Industry: A Qualitative Exploration
title_full_unstemmed Strategies and Barriers to Technological Innovation in the Hospitality Industry: A Qualitative Exploration
title_short Strategies and Barriers to Technological Innovation in the Hospitality Industry: A Qualitative Exploration
title_sort strategies and barriers to technological innovation in the hospitality industry a qualitative exploration
url https://dergipark.org.tr/tr/doi/10.53568/yyusbed.1430100
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