Tourism resilience to drought and climate shocks: The role of tourist water literacy in hotel management
The large water demands of tourism threaten the sector's economic viability during climate shocks. Cape Town, South Africa provides an example where the threat of a water “Day Zero” in 2018 caused substantial losses in tourist arrivals, revenues, and subsequent job securities. However, Cape Tow...
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| Format: | Article |
| Language: | English |
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Elsevier
2024-11-01
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| Series: | Annals of Tourism Research Empirical Insights |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S2666957924000296 |
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| author | Meghan J. McCarroll G. Thomas LaVanchy Michael W. Kerwin |
| author_facet | Meghan J. McCarroll G. Thomas LaVanchy Michael W. Kerwin |
| author_sort | Meghan J. McCarroll |
| collection | DOAJ |
| description | The large water demands of tourism threaten the sector's economic viability during climate shocks. Cape Town, South Africa provides an example where the threat of a water “Day Zero” in 2018 caused substantial losses in tourist arrivals, revenues, and subsequent job securities. However, Cape Town's tourism industry also contributed to unprecedented water conservation across the city. Through qualitative analysis of semi-structured interviews with hotel employees in Cape Town (n = 18), this paper reveals how internal conservation campaigns not only reduced water use, but also helped mitigate economic impacts, eased political tensions, and upheld their excellent standing among visitors. Our results suggest that during severe water crises, hotel managers can model and enforce water conservation efforts while maintaining customer satisfaction. |
| format | Article |
| id | doaj-art-7ac5b0cbd2704ab0bab4725ecb60dc47 |
| institution | OA Journals |
| issn | 2666-9579 |
| language | English |
| publishDate | 2024-11-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Annals of Tourism Research Empirical Insights |
| spelling | doaj-art-7ac5b0cbd2704ab0bab4725ecb60dc472025-08-20T02:38:22ZengElsevierAnnals of Tourism Research Empirical Insights2666-95792024-11-015210014710.1016/j.annale.2024.100147Tourism resilience to drought and climate shocks: The role of tourist water literacy in hotel managementMeghan J. McCarroll0G. Thomas LaVanchy1Michael W. Kerwin2Masters of the Environment, University of Colorado Boulder, 4001 Discovery Drive, Boulder, CO 80303, USA; Corresponding author.Department of Geography, Oklahoma State University, 337 Social Sciences and Humanities, Stillwater, OK 74078, USADepartment of Geography & the Environment, University of Denver, 2050 E Iliff Ave, Denver, CO 80210, USAThe large water demands of tourism threaten the sector's economic viability during climate shocks. Cape Town, South Africa provides an example where the threat of a water “Day Zero” in 2018 caused substantial losses in tourist arrivals, revenues, and subsequent job securities. However, Cape Town's tourism industry also contributed to unprecedented water conservation across the city. Through qualitative analysis of semi-structured interviews with hotel employees in Cape Town (n = 18), this paper reveals how internal conservation campaigns not only reduced water use, but also helped mitigate economic impacts, eased political tensions, and upheld their excellent standing among visitors. Our results suggest that during severe water crises, hotel managers can model and enforce water conservation efforts while maintaining customer satisfaction.http://www.sciencedirect.com/science/article/pii/S2666957924000296Water literacyTourismDroughtDay zeroCape TownSouth Africa |
| spellingShingle | Meghan J. McCarroll G. Thomas LaVanchy Michael W. Kerwin Tourism resilience to drought and climate shocks: The role of tourist water literacy in hotel management Annals of Tourism Research Empirical Insights Water literacy Tourism Drought Day zero Cape Town South Africa |
| title | Tourism resilience to drought and climate shocks: The role of tourist water literacy in hotel management |
| title_full | Tourism resilience to drought and climate shocks: The role of tourist water literacy in hotel management |
| title_fullStr | Tourism resilience to drought and climate shocks: The role of tourist water literacy in hotel management |
| title_full_unstemmed | Tourism resilience to drought and climate shocks: The role of tourist water literacy in hotel management |
| title_short | Tourism resilience to drought and climate shocks: The role of tourist water literacy in hotel management |
| title_sort | tourism resilience to drought and climate shocks the role of tourist water literacy in hotel management |
| topic | Water literacy Tourism Drought Day zero Cape Town South Africa |
| url | http://www.sciencedirect.com/science/article/pii/S2666957924000296 |
| work_keys_str_mv | AT meghanjmccarroll tourismresiliencetodroughtandclimateshockstheroleoftouristwaterliteracyinhotelmanagement AT gthomaslavanchy tourismresiliencetodroughtandclimateshockstheroleoftouristwaterliteracyinhotelmanagement AT michaelwkerwin tourismresiliencetodroughtandclimateshockstheroleoftouristwaterliteracyinhotelmanagement |