Systemic Management Practices—Enabling Local Governments to Adapt in Response to Complexity

Local governments are increasingly navigating accelerating change and escalating complexity caused by interconnected crises, commonly referred to as a global polycrisis. These crises, including climate change, lack of affordable housing, declining mental health, and geopolitical instability, both sh...

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Main Authors: Manuel Riemer, Randy Sa’d, Tim Posselt, Pourya Salehi, David Corbett, Peter Jones, Antony Upward, Exmond DeCruz, Bill Baue, Asad Asadzadeh, Simone Sandholz, Theo Kötter
Format: Article
Language:English
Published: MDPI AG 2025-06-01
Series:World
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Online Access:https://www.mdpi.com/2673-4060/6/2/72
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author Manuel Riemer
Randy Sa’d
Tim Posselt
Pourya Salehi
David Corbett
Peter Jones
Antony Upward
Exmond DeCruz
Bill Baue
Asad Asadzadeh
Simone Sandholz
Theo Kötter
author_facet Manuel Riemer
Randy Sa’d
Tim Posselt
Pourya Salehi
David Corbett
Peter Jones
Antony Upward
Exmond DeCruz
Bill Baue
Asad Asadzadeh
Simone Sandholz
Theo Kötter
author_sort Manuel Riemer
collection DOAJ
description Local governments are increasingly navigating accelerating change and escalating complexity caused by interconnected crises, commonly referred to as a global polycrisis. These crises, including climate change, lack of affordable housing, declining mental health, and geopolitical instability, both shape and are shaped by local conditions. Cities face growing pressure to equitably provide services that are responsive to evolving community needs while contending with the systemic nature of contemporary challenges. However, local governments are often constrained by conventional management frameworks and practices that do not match the complexity of today’s challenges. The purpose of this conceptual paper is to explore how systems science can be leveraged to define and characterize a transformative new type of management designed to enable local governments to more adequately address emerging complexity. To this end, the authors review the literature on contemporary management practice and explore how management for local government can be reframed in alignment with the insights from systems science, using a service ecosystem lens. The findings point to a needed shift toward systemic management practices that are integrative, collective, and adaptive. The authors illustrate the practical relevance of these three characteristics and conclude with recommendations for research, policy, and practice aimed at building the institutional capabilities required to transition toward systemic management frameworks and practices that match the complexity of the polycrisis.
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spelling doaj-art-7a5aa483e70e4308b345064f1db9a1fc2025-08-20T03:26:57ZengMDPI AGWorld2673-40602025-06-01627210.3390/world6020072Systemic Management Practices—Enabling Local Governments to Adapt in Response to ComplexityManuel Riemer0Randy Sa’d1Tim Posselt2Pourya Salehi3David Corbett4Peter Jones5Antony Upward6Exmond DeCruz7Bill Baue8Asad Asadzadeh9Simone Sandholz10Theo Kötter11Department of Psychology, Wilfrid Laurier University, Waterloo, ON N2L 3C5, CanadaFlourishing Enterprise Institute (FEI), Viessmann Centre for Engagement and Research in Sustainability (VERiS), Wilfrid Laurier University, Waterloo, ON N2L 3C5, CanadaFlourishing Enterprise Institute (FEI), Viessmann Centre for Engagement and Research in Sustainability (VERiS), Wilfrid Laurier University, Waterloo, ON N2L 3C5, CanadaUrban Research, Innovation, and Development Department, ICLEI—Local Governments for Sustainability, World Secretariat, 53113 Bonn, GermanyUrban Research, Innovation, and Development Department, ICLEI—Local Governments for Sustainability, World Secretariat, 53113 Bonn, GermanyFlourishing Enterprise Institute (FEI), Viessmann Centre for Engagement and Research in Sustainability (VERiS), Wilfrid Laurier University, Waterloo, ON N2L 3C5, CanadaFlourishing Enterprise Co-Lab, Toronto, ON M4E 2J8, CanadaProSocial World, Lakeway, TX 78734, USAr3.0, 10437 Berlin, GermanyUrban Planning and Land Management Group, Institute of Geodesy and Geo-Information (IGG), University of Bonn, 53113 Bonn, GermanyUrban Futures and Sustainability Transformation, Institute for Environment and Human Security (UNU-EHS), United Nations University, 53113 Bonn, GermanyUrban Planning and Land Management Group, Institute of Geodesy and Geo-Information (IGG), University of Bonn, 53113 Bonn, GermanyLocal governments are increasingly navigating accelerating change and escalating complexity caused by interconnected crises, commonly referred to as a global polycrisis. These crises, including climate change, lack of affordable housing, declining mental health, and geopolitical instability, both shape and are shaped by local conditions. Cities face growing pressure to equitably provide services that are responsive to evolving community needs while contending with the systemic nature of contemporary challenges. However, local governments are often constrained by conventional management frameworks and practices that do not match the complexity of today’s challenges. The purpose of this conceptual paper is to explore how systems science can be leveraged to define and characterize a transformative new type of management designed to enable local governments to more adequately address emerging complexity. To this end, the authors review the literature on contemporary management practice and explore how management for local government can be reframed in alignment with the insights from systems science, using a service ecosystem lens. The findings point to a needed shift toward systemic management practices that are integrative, collective, and adaptive. The authors illustrate the practical relevance of these three characteristics and conclude with recommendations for research, policy, and practice aimed at building the institutional capabilities required to transition toward systemic management frameworks and practices that match the complexity of the polycrisis.https://www.mdpi.com/2673-4060/6/2/72managing complexitylocal governmentcitiesservice ecosystem perspectivesystemic management practicesmunicipalities
spellingShingle Manuel Riemer
Randy Sa’d
Tim Posselt
Pourya Salehi
David Corbett
Peter Jones
Antony Upward
Exmond DeCruz
Bill Baue
Asad Asadzadeh
Simone Sandholz
Theo Kötter
Systemic Management Practices—Enabling Local Governments to Adapt in Response to Complexity
World
managing complexity
local government
cities
service ecosystem perspective
systemic management practices
municipalities
title Systemic Management Practices—Enabling Local Governments to Adapt in Response to Complexity
title_full Systemic Management Practices—Enabling Local Governments to Adapt in Response to Complexity
title_fullStr Systemic Management Practices—Enabling Local Governments to Adapt in Response to Complexity
title_full_unstemmed Systemic Management Practices—Enabling Local Governments to Adapt in Response to Complexity
title_short Systemic Management Practices—Enabling Local Governments to Adapt in Response to Complexity
title_sort systemic management practices enabling local governments to adapt in response to complexity
topic managing complexity
local government
cities
service ecosystem perspective
systemic management practices
municipalities
url https://www.mdpi.com/2673-4060/6/2/72
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