Knowledge cues to human origins facilitate self-disclosure during interactions with chatbots
Chatbots are emerging as a self-management tool for supporting mental health, appearing across commercial and healthcare settings. Whilst chatbots are valued for their perceived lack of judgement, they lack the emotional intelligence and empathy to build trust and rapport with users. A resulting deb...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2025-08-01
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| Series: | Computers in Human Behavior: Artificial Humans |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2949882125000581 |
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