Knowledge cues to human origins facilitate self-disclosure during interactions with chatbots

Chatbots are emerging as a self-management tool for supporting mental health, appearing across commercial and healthcare settings. Whilst chatbots are valued for their perceived lack of judgement, they lack the emotional intelligence and empathy to build trust and rapport with users. A resulting deb...

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Bibliographic Details
Main Authors: Gabriella Warren-Smith, Guy Laban, Emily-Marie Pacheco, Emily S. Cross
Format: Article
Language:English
Published: Elsevier 2025-08-01
Series:Computers in Human Behavior: Artificial Humans
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2949882125000581
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