Implementation of WHO SMART Guidelines-Digital Adaptation Kits in Pathfinder Countries in Africa: Processes and Early Lessons Learned

Abstract BackgroundThe adoption of digital systems requires processes for quality assurance and uptake of standards to achieve universal health coverage. The World Health Organization developed the Digital Adaptation Kits (DAKs) within the SMART (Standards-based, Machine-reada...

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Main Authors: Rosemary K Muliokela, Kuwani Banda, Abdulaziz Mohammed Hussen, Sarai Bvulani Malumo, Andrew Kashoka, Angel Mwiche, Innocent Chiboma, Maria Barreix, Muyereka Nyirenda, Zvanaka Sithole, Natschja Ratanaprayul, Berhanu Fikadie Endehabtu, Hanna Abayneh Telake, Adane Weldeab, William J M Probert, Ӧzge Tunçalp, Ernest Maya, Mulatu Woldetsadik, Binyam Tilahun, Chris Guure, Kafui Senya, Lale Say, Tigest Tamrat
Format: Article
Language:English
Published: JMIR Publications 2025-02-01
Series:JMIR Medical Informatics
Online Access:https://medinform.jmir.org/2025/1/e58858
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author Rosemary K Muliokela
Kuwani Banda
Abdulaziz Mohammed Hussen
Sarai Bvulani Malumo
Andrew Kashoka
Angel Mwiche
Innocent Chiboma
Maria Barreix
Muyereka Nyirenda
Zvanaka Sithole
Natschja Ratanaprayul
Berhanu Fikadie Endehabtu
Hanna Abayneh Telake
Adane Weldeab
William J M Probert
Ӧzge Tunçalp
Ernest Maya
Mulatu Woldetsadik
Binyam Tilahun
Chris Guure
Kafui Senya
Lale Say
Tigest Tamrat
author_facet Rosemary K Muliokela
Kuwani Banda
Abdulaziz Mohammed Hussen
Sarai Bvulani Malumo
Andrew Kashoka
Angel Mwiche
Innocent Chiboma
Maria Barreix
Muyereka Nyirenda
Zvanaka Sithole
Natschja Ratanaprayul
Berhanu Fikadie Endehabtu
Hanna Abayneh Telake
Adane Weldeab
William J M Probert
Ӧzge Tunçalp
Ernest Maya
Mulatu Woldetsadik
Binyam Tilahun
Chris Guure
Kafui Senya
Lale Say
Tigest Tamrat
author_sort Rosemary K Muliokela
collection DOAJ
description Abstract BackgroundThe adoption of digital systems requires processes for quality assurance and uptake of standards to achieve universal health coverage. The World Health Organization developed the Digital Adaptation Kits (DAKs) within the SMART (Standards-based, Machine-readable, Adaptive, Requirements-based, and Testable) guidelines framework to support the uptake of standards and recommendations through digital systems. DAKs are a software-neutral mechanism for translating narrative guidelines to support the design of digital systems. However, a systematic process is needed to implement and ensure the impact of DAKs in country contexts. ObjectiveThis paper details the structured process and stepwise approach to customize the DAKs to the national program and digital context in 5 countries in Africa with diverse program guideline uptake and significant digital health investments: Ethiopia, Ghana, Malawi, Zambia, and Zimbabwe. All these countries have existing digital systems, which have the potential to be updated with the DAKs. MethodsA DAK assessment tool was developed and used to assess guideline digitization readiness and opportunities for system uptake in each country. Multistakeholder teams were established to conduct the content review and alignment of the generic DAK to national guidelines and protocols through a series of stakeholder consultations, including stakeholder orientation, content review and alignment, content validation, and software update meetings. Implementation (Results)Country adaptation processes identified requirements for national-level contextualization and highlighted opportunities for refinement of DAKs. Quality assurance of the content during the content review and validation processes ensured alignment with national protocols. Adaptation processes also facilitated the adoption of the DAKs approach into national guidelines and strategic documents for sexual and reproductive health. ConclusionsCountry experiences offered early insights into the opportunities and benefits of a structured approach to digitalizing primary health care services. They also highlighted how this process can be continuously refined and sustained to enhance country-level impact.
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spelling doaj-art-79d91259d75f4ca4808bb3bb288acef82025-08-20T02:13:03ZengJMIR PublicationsJMIR Medical Informatics2291-96942025-02-0113e58858e5885810.2196/58858Implementation of WHO SMART Guidelines-Digital Adaptation Kits in Pathfinder Countries in Africa: Processes and Early Lessons LearnedRosemary K Muliokelahttp://orcid.org/0000-0003-0614-3646Kuwani Bandahttp://orcid.org/0009-0000-1429-2444Abdulaziz Mohammed Hussenhttp://orcid.org/0000-0003-1609-8498Sarai Bvulani Malumohttp://orcid.org/0000-0001-5212-9963Andrew Kashokahttp://orcid.org/0000-0003-4581-7842Angel Mwichehttp://orcid.org/0000-0001-6155-3491Innocent Chibomahttp://orcid.org/0009-0000-5776-6443Maria Barreixhttp://orcid.org/0000-0003-3613-9672Muyereka Nyirendahttp://orcid.org/0000-0003-2922-0173Zvanaka Sitholehttp://orcid.org/0000-0002-0972-326XNatschja Ratanaprayulhttp://orcid.org/0000-0003-0085-2900Berhanu Fikadie Endehabtuhttp://orcid.org/0000-0001-7117-6407Hanna Abayneh Telakehttp://orcid.org/0009-0001-0623-8808Adane Weldeabhttp://orcid.org/0000-0003-0321-8542William J M Proberthttp://orcid.org/0000-0002-3437-759XӦzge Tunçalphttp://orcid.org/0000-0002-5370-682XErnest Mayahttp://orcid.org/0000-0001-6050-6837Mulatu Woldetsadikhttp://orcid.org/0000-0003-1223-9003Binyam Tilahunhttp://orcid.org/0000-0002-1813-167XChris Guurehttp://orcid.org/0000-0001-6768-8215Kafui Senyahttp://orcid.org/0000-0001-9168-2542Lale Sayhttp://orcid.org/0000-0002-1377-1328Tigest Tamrathttp://orcid.org/0000-0001-8579-5698 Abstract BackgroundThe adoption of digital systems requires processes for quality assurance and uptake of standards to achieve universal health coverage. The World Health Organization developed the Digital Adaptation Kits (DAKs) within the SMART (Standards-based, Machine-readable, Adaptive, Requirements-based, and Testable) guidelines framework to support the uptake of standards and recommendations through digital systems. DAKs are a software-neutral mechanism for translating narrative guidelines to support the design of digital systems. However, a systematic process is needed to implement and ensure the impact of DAKs in country contexts. ObjectiveThis paper details the structured process and stepwise approach to customize the DAKs to the national program and digital context in 5 countries in Africa with diverse program guideline uptake and significant digital health investments: Ethiopia, Ghana, Malawi, Zambia, and Zimbabwe. All these countries have existing digital systems, which have the potential to be updated with the DAKs. MethodsA DAK assessment tool was developed and used to assess guideline digitization readiness and opportunities for system uptake in each country. Multistakeholder teams were established to conduct the content review and alignment of the generic DAK to national guidelines and protocols through a series of stakeholder consultations, including stakeholder orientation, content review and alignment, content validation, and software update meetings. Implementation (Results)Country adaptation processes identified requirements for national-level contextualization and highlighted opportunities for refinement of DAKs. Quality assurance of the content during the content review and validation processes ensured alignment with national protocols. Adaptation processes also facilitated the adoption of the DAKs approach into national guidelines and strategic documents for sexual and reproductive health. ConclusionsCountry experiences offered early insights into the opportunities and benefits of a structured approach to digitalizing primary health care services. They also highlighted how this process can be continuously refined and sustained to enhance country-level impact.https://medinform.jmir.org/2025/1/e58858
spellingShingle Rosemary K Muliokela
Kuwani Banda
Abdulaziz Mohammed Hussen
Sarai Bvulani Malumo
Andrew Kashoka
Angel Mwiche
Innocent Chiboma
Maria Barreix
Muyereka Nyirenda
Zvanaka Sithole
Natschja Ratanaprayul
Berhanu Fikadie Endehabtu
Hanna Abayneh Telake
Adane Weldeab
William J M Probert
Ӧzge Tunçalp
Ernest Maya
Mulatu Woldetsadik
Binyam Tilahun
Chris Guure
Kafui Senya
Lale Say
Tigest Tamrat
Implementation of WHO SMART Guidelines-Digital Adaptation Kits in Pathfinder Countries in Africa: Processes and Early Lessons Learned
JMIR Medical Informatics
title Implementation of WHO SMART Guidelines-Digital Adaptation Kits in Pathfinder Countries in Africa: Processes and Early Lessons Learned
title_full Implementation of WHO SMART Guidelines-Digital Adaptation Kits in Pathfinder Countries in Africa: Processes and Early Lessons Learned
title_fullStr Implementation of WHO SMART Guidelines-Digital Adaptation Kits in Pathfinder Countries in Africa: Processes and Early Lessons Learned
title_full_unstemmed Implementation of WHO SMART Guidelines-Digital Adaptation Kits in Pathfinder Countries in Africa: Processes and Early Lessons Learned
title_short Implementation of WHO SMART Guidelines-Digital Adaptation Kits in Pathfinder Countries in Africa: Processes and Early Lessons Learned
title_sort implementation of who smart guidelines digital adaptation kits in pathfinder countries in africa processes and early lessons learned
url https://medinform.jmir.org/2025/1/e58858
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