Framework for Integrating Requirements Engineering and DevOps Practices in Robotic Process Automation with a Focus on Optimizing Human–Computer Interaction
This study introduces FRIDA, a novel framework that integrates Requirements Engineering (RE) and DevOps practices into Robotic Process Automation (RPA), with a focus on optimizing human–computer interaction (HCI). The framework was designed using the PICO (Population, Intervention, Comparison, and O...
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| Format: | Article |
| Language: | English |
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MDPI AG
2025-03-01
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| Series: | Applied Sciences |
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| Online Access: | https://www.mdpi.com/2076-3417/15/7/3485 |
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| author | Leonel Patrício Leonilde Varela Zilda Silveira |
| author_facet | Leonel Patrício Leonilde Varela Zilda Silveira |
| author_sort | Leonel Patrício |
| collection | DOAJ |
| description | This study introduces FRIDA, a novel framework that integrates Requirements Engineering (RE) and DevOps practices into Robotic Process Automation (RPA), with a focus on optimizing human–computer interaction (HCI). The framework was designed using the PICO (Population, Intervention, Comparison, and Outcome) methodology and evaluated through a case study in an automation-driven department. Key results include an 83% reduction in processing time, an 81.25% decrease in error rates, and an 80% reduction in manual tasks, alongside improved compliance and scalability. The integration of RE and DevOps ensures a structured approach to requirement management and continuous delivery, while the emphasis on HCI enhances user-friendliness and adoption. FRIDA represents a significant advancement in RPA development, offering a robust, user-centric solution for optimizing automated processes. Future research should explore its application across diverse industries and the integration of advanced technologies like AI and machine learning to further enhance RPA capabilities. |
| format | Article |
| id | doaj-art-79adb9d779194c6bbdfc63043cbd271a |
| institution | DOAJ |
| issn | 2076-3417 |
| language | English |
| publishDate | 2025-03-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Applied Sciences |
| spelling | doaj-art-79adb9d779194c6bbdfc63043cbd271a2025-08-20T03:06:20ZengMDPI AGApplied Sciences2076-34172025-03-01157348510.3390/app15073485Framework for Integrating Requirements Engineering and DevOps Practices in Robotic Process Automation with a Focus on Optimizing Human–Computer InteractionLeonel Patrício0Leonilde Varela1Zilda Silveira2Department of Production and Systems, Algoritmi/LASI, University of Minho, 4804-533 Guimarães, PortugalDepartment of Production and Systems, Algoritmi/LASI, University of Minho, 4804-533 Guimarães, PortugalDepartment of Mechanical Engineering, Sao Carlos School of Engineering, University of Sao Paulo, Sao Paulo 13566-590, BrazilThis study introduces FRIDA, a novel framework that integrates Requirements Engineering (RE) and DevOps practices into Robotic Process Automation (RPA), with a focus on optimizing human–computer interaction (HCI). The framework was designed using the PICO (Population, Intervention, Comparison, and Outcome) methodology and evaluated through a case study in an automation-driven department. Key results include an 83% reduction in processing time, an 81.25% decrease in error rates, and an 80% reduction in manual tasks, alongside improved compliance and scalability. The integration of RE and DevOps ensures a structured approach to requirement management and continuous delivery, while the emphasis on HCI enhances user-friendliness and adoption. FRIDA represents a significant advancement in RPA development, offering a robust, user-centric solution for optimizing automated processes. Future research should explore its application across diverse industries and the integration of advanced technologies like AI and machine learning to further enhance RPA capabilities.https://www.mdpi.com/2076-3417/15/7/3485RPAHCIautomation lifecycleFRIDA |
| spellingShingle | Leonel Patrício Leonilde Varela Zilda Silveira Framework for Integrating Requirements Engineering and DevOps Practices in Robotic Process Automation with a Focus on Optimizing Human–Computer Interaction Applied Sciences RPA HCI automation lifecycle FRIDA |
| title | Framework for Integrating Requirements Engineering and DevOps Practices in Robotic Process Automation with a Focus on Optimizing Human–Computer Interaction |
| title_full | Framework for Integrating Requirements Engineering and DevOps Practices in Robotic Process Automation with a Focus on Optimizing Human–Computer Interaction |
| title_fullStr | Framework for Integrating Requirements Engineering and DevOps Practices in Robotic Process Automation with a Focus on Optimizing Human–Computer Interaction |
| title_full_unstemmed | Framework for Integrating Requirements Engineering and DevOps Practices in Robotic Process Automation with a Focus on Optimizing Human–Computer Interaction |
| title_short | Framework for Integrating Requirements Engineering and DevOps Practices in Robotic Process Automation with a Focus on Optimizing Human–Computer Interaction |
| title_sort | framework for integrating requirements engineering and devops practices in robotic process automation with a focus on optimizing human computer interaction |
| topic | RPA HCI automation lifecycle FRIDA |
| url | https://www.mdpi.com/2076-3417/15/7/3485 |
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