Remote COVID-19 patient monitoring system: a qualitative evaluation

Background Many COVID-19 patients are discharged home from hospital with instructions to self-isolate. This reduces the burden on potentially overwhelmed hospitals. The Royal Melbourne Hospital (RMH) Home Monitoring Programme (HMP) is a model of care for COVID-19 patients which chiefly tracks pulse...

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Main Authors: Mark Putland, Jonathan C Knott, Jane Oliver, Martin Dutch, Amanda Rojek
Format: Article
Language:English
Published: BMJ Publishing Group 2022-05-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/12/5/e054601.full
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author Mark Putland
Jonathan C Knott
Jane Oliver
Martin Dutch
Amanda Rojek
author_facet Mark Putland
Jonathan C Knott
Jane Oliver
Martin Dutch
Amanda Rojek
author_sort Mark Putland
collection DOAJ
description Background Many COVID-19 patients are discharged home from hospital with instructions to self-isolate. This reduces the burden on potentially overwhelmed hospitals. The Royal Melbourne Hospital (RMH) Home Monitoring Programme (HMP) is a model of care for COVID-19 patients which chiefly tracks pulse oximetry and body temperature readings.Objective To evaluate the feasibility and acceptability of the HMP from a patient perspective.Design, settings and participants Of 46 COVID-19 patients who used the HMP through RMH during April to August 2020, 16 were invited to participate in this qualitative evaluation study; all accepted, including 6 healthcare workers. Attempts were made to recruit a gender-balanced sample across a range of COVID-19 severities and comorbidities. Participants completed a brief semistructured phone interview discussing their experience of using the HMP.Outcome measures and analysis A thematic analysis of interview data was conducted. Feasibility was defined as the HMP’s reported ease of use. Acceptability was considered holistically by reviewing themes in the interview data.Results The HMP allowed clinical deterioration to be recognised as it occurred enabling prompt intervention. All participants reported a positive opinion of the HMP, stating it was highly acceptable and easy to use. Almost all participants said they found using it reassuring. Patients frequently mentioned the importance of the monitoring clinicians as an information conduit. The most suggested improvement was to monitor a broader set of symptoms.Conclusions The HMP is highly feasible and acceptable to patients. This model of care could potentially be implemented on a mass-scale to reduce the burden of COVID-19 on hospitals. A key benefit of the HMP is the ability to reassure patients they will receive suitable intervention should they deteriorate while isolating outside of hospital settings.
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spelling doaj-art-792883d03b024a49b4c147ef726e6cc82025-08-20T01:47:40ZengBMJ Publishing GroupBMJ Open2044-60552022-05-0112510.1136/bmjopen-2021-054601Remote COVID-19 patient monitoring system: a qualitative evaluationMark Putland0Jonathan C Knott1Jane Oliver2Martin Dutch3Amanda Rojek48 Department of Critical Care, Faculty of Medicine, Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, AustraliaDepartment of Critical Care, Melbourne Medical School, University of Melbourne, Melbourne, Victoria 3000, AustraliaDepartment of Infectious Diseases, The Peter Doherty Institute for Infection and Immunity, Melbourne, Victoria, AustraliaEmergency Department, Royal Melbourne Hospital, Melbourne, Victoria 3050, AustraliaInternational Severe Acute Respiratory and emerging Infection Consortium (ISARIC), Pandemic Sciences Institute, University of Oxford, Oxford, UKBackground Many COVID-19 patients are discharged home from hospital with instructions to self-isolate. This reduces the burden on potentially overwhelmed hospitals. The Royal Melbourne Hospital (RMH) Home Monitoring Programme (HMP) is a model of care for COVID-19 patients which chiefly tracks pulse oximetry and body temperature readings.Objective To evaluate the feasibility and acceptability of the HMP from a patient perspective.Design, settings and participants Of 46 COVID-19 patients who used the HMP through RMH during April to August 2020, 16 were invited to participate in this qualitative evaluation study; all accepted, including 6 healthcare workers. Attempts were made to recruit a gender-balanced sample across a range of COVID-19 severities and comorbidities. Participants completed a brief semistructured phone interview discussing their experience of using the HMP.Outcome measures and analysis A thematic analysis of interview data was conducted. Feasibility was defined as the HMP’s reported ease of use. Acceptability was considered holistically by reviewing themes in the interview data.Results The HMP allowed clinical deterioration to be recognised as it occurred enabling prompt intervention. All participants reported a positive opinion of the HMP, stating it was highly acceptable and easy to use. Almost all participants said they found using it reassuring. Patients frequently mentioned the importance of the monitoring clinicians as an information conduit. The most suggested improvement was to monitor a broader set of symptoms.Conclusions The HMP is highly feasible and acceptable to patients. This model of care could potentially be implemented on a mass-scale to reduce the burden of COVID-19 on hospitals. A key benefit of the HMP is the ability to reassure patients they will receive suitable intervention should they deteriorate while isolating outside of hospital settings.https://bmjopen.bmj.com/content/12/5/e054601.full
spellingShingle Mark Putland
Jonathan C Knott
Jane Oliver
Martin Dutch
Amanda Rojek
Remote COVID-19 patient monitoring system: a qualitative evaluation
BMJ Open
title Remote COVID-19 patient monitoring system: a qualitative evaluation
title_full Remote COVID-19 patient monitoring system: a qualitative evaluation
title_fullStr Remote COVID-19 patient monitoring system: a qualitative evaluation
title_full_unstemmed Remote COVID-19 patient monitoring system: a qualitative evaluation
title_short Remote COVID-19 patient monitoring system: a qualitative evaluation
title_sort remote covid 19 patient monitoring system a qualitative evaluation
url https://bmjopen.bmj.com/content/12/5/e054601.full
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