Advertising legitimacy – an analysis of authorised and unauthorised pharmacy websites

Introduction. Online pharmacies are playing an increasingly important role for both citizens and society. In the digital landscape, both legal and illegal online pharmacies are competing for visibility and customer appeal. This article analyses the layout and characteristics of online pharmacy webs...

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Main Author: Cecilia Andersson
Format: Article
Language:English
Published: University of Borås 2025-05-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:https://publicera.kb.se/ir/article/view/52294
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author Cecilia Andersson
author_facet Cecilia Andersson
author_sort Cecilia Andersson
collection DOAJ
description Introduction. Online pharmacies are playing an increasingly important role for both citizens and society. In the digital landscape, both legal and illegal online pharmacies are competing for visibility and customer appeal. This article analyses the layout and characteristics of online pharmacy websites. Method. The article is based on a qualitative study of legal and illegal online pharmacy websites in Sweden. Seven Swedish nationwide pharmacy websites are analysed and fourteen illegal online pharmacies. The illegal websites were located through Google searches and lurking in Internet forums. Analysis. The analysis draws on Critical Visual Methodology and Visual Frame Analysis to analyse different framings of online pharmacy websites, focusing on their visual appearance and use of specific logos. Results. The findings illustrate that the websites of pharmacies that only exist online share visual similarities and, on the other hand, websites for pharmacies that exist online and as physical stores share similarities. Unauthorised Swedish online pharmacies can be divided into two categories (1) those mirroring authorised online pharmacies and appealing to a traditional form of medical expertise, (2) those online marketplaces that are more evidently unauthorised, often niched in the types of products they sell. Conclusions. Several visual cues distinguish legal from illegal online pharmacies. These visual cues include, but are not limited to, the presence of commercials and a wide range of products marketed. Niched unathorised online pharmacies are easier to detect as their visual elements typically feature images of drugs, not typically found on authorised online pharmacies.
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spelling doaj-art-7883bac69ea64307930a84abab4a4e902025-08-20T01:52:16ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132025-05-0130CoLIS10.47989/ir30CoLIS52294Advertising legitimacy – an analysis of authorised and unauthorised pharmacy websitesCecilia Andersson0Department of Arts and Cultural Sciences, Lund University Introduction. Online pharmacies are playing an increasingly important role for both citizens and society. In the digital landscape, both legal and illegal online pharmacies are competing for visibility and customer appeal. This article analyses the layout and characteristics of online pharmacy websites. Method. The article is based on a qualitative study of legal and illegal online pharmacy websites in Sweden. Seven Swedish nationwide pharmacy websites are analysed and fourteen illegal online pharmacies. The illegal websites were located through Google searches and lurking in Internet forums. Analysis. The analysis draws on Critical Visual Methodology and Visual Frame Analysis to analyse different framings of online pharmacy websites, focusing on their visual appearance and use of specific logos. Results. The findings illustrate that the websites of pharmacies that only exist online share visual similarities and, on the other hand, websites for pharmacies that exist online and as physical stores share similarities. Unauthorised Swedish online pharmacies can be divided into two categories (1) those mirroring authorised online pharmacies and appealing to a traditional form of medical expertise, (2) those online marketplaces that are more evidently unauthorised, often niched in the types of products they sell. Conclusions. Several visual cues distinguish legal from illegal online pharmacies. These visual cues include, but are not limited to, the presence of commercials and a wide range of products marketed. Niched unathorised online pharmacies are easier to detect as their visual elements typically feature images of drugs, not typically found on authorised online pharmacies. https://publicera.kb.se/ir/article/view/52294Information behaviour and practicesInformation literacy and related literaciesInformation systemsSearch enginesOnline marketplaceOnline pharmacy
spellingShingle Cecilia Andersson
Advertising legitimacy – an analysis of authorised and unauthorised pharmacy websites
Information Research: An International Electronic Journal
Information behaviour and practices
Information literacy and related literacies
Information systems
Search engines
Online marketplace
Online pharmacy
title Advertising legitimacy – an analysis of authorised and unauthorised pharmacy websites
title_full Advertising legitimacy – an analysis of authorised and unauthorised pharmacy websites
title_fullStr Advertising legitimacy – an analysis of authorised and unauthorised pharmacy websites
title_full_unstemmed Advertising legitimacy – an analysis of authorised and unauthorised pharmacy websites
title_short Advertising legitimacy – an analysis of authorised and unauthorised pharmacy websites
title_sort advertising legitimacy an analysis of authorised and unauthorised pharmacy websites
topic Information behaviour and practices
Information literacy and related literacies
Information systems
Search engines
Online marketplace
Online pharmacy
url https://publicera.kb.se/ir/article/view/52294
work_keys_str_mv AT ceciliaandersson advertisinglegitimacyananalysisofauthorisedandunauthorisedpharmacywebsites