Digital Behavior and Impact on Employee Performance: Evidence from Indonesia

The digital divide makes it difficult for companies to find workers with digital skills. Usually occurs in developing countries, including Indonesia. Therefore, analyzing and investigating digital human resource behavior and performance is necessary. This research aims to investigate and analyze di...

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Main Authors: Annisa Nuraini, Harmon Chaniago, Yen Efawati
Format: Article
Language:English
Published: Universidad Alberto Hurtado 2024-10-01
Series:Journal of Technology Management & Innovation
Subjects:
Online Access:https://www.jotmi.org/index.php/GT/article/view/4375
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author Annisa Nuraini
Harmon Chaniago
Yen Efawati
author_facet Annisa Nuraini
Harmon Chaniago
Yen Efawati
author_sort Annisa Nuraini
collection DOAJ
description The digital divide makes it difficult for companies to find workers with digital skills. Usually occurs in developing countries, including Indonesia. Therefore, analyzing and investigating digital human resource behavior and performance is necessary. This research aims to investigate and analyze digital behavior and employee performance. The study used an explanatory survey method, carried out from March 2023 – May 2023, at a state company owned by the Indonesian government. The total sample is 149 employees. Data collection uses a questionnaire converted into G-form and distributed with the help of social media. The questionnaire was tested for validity and reliability. Data analysis uses descriptive analysis, factor analysis, and multiple regression. The research results found three dimensions/sub-variables of digital behavior, and we named them digital knowledge & skills, availability of digital technology, and adoption of digital technology innovation. These three dimensions positively impact employee performance, especially the performance of employees belonging to Generation Z. This research also proves that digital behavior in the workplace can be developed if there is support from leadership, availability of technology, and increasing adoption by learning from each other among employees. In the future, this research needs to be continued from the perspective of leaders and consumers.
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spelling doaj-art-787ea063770a4149b4153021dca42a9b2025-08-20T02:52:19ZengUniversidad Alberto HurtadoJournal of Technology Management & Innovation0718-27242024-10-0119310.4067/S0718-27242024000300015Digital Behavior and Impact on Employee Performance: Evidence from IndonesiaAnnisa Nuraini0Harmon Chaniago1Yen Efawati2Politeknik Negeri Bandung, Indonesia Politeknik Negeri Bandung, Indonesia Adhirajasa Reswara Sanjaya University The digital divide makes it difficult for companies to find workers with digital skills. Usually occurs in developing countries, including Indonesia. Therefore, analyzing and investigating digital human resource behavior and performance is necessary. This research aims to investigate and analyze digital behavior and employee performance. The study used an explanatory survey method, carried out from March 2023 – May 2023, at a state company owned by the Indonesian government. The total sample is 149 employees. Data collection uses a questionnaire converted into G-form and distributed with the help of social media. The questionnaire was tested for validity and reliability. Data analysis uses descriptive analysis, factor analysis, and multiple regression. The research results found three dimensions/sub-variables of digital behavior, and we named them digital knowledge & skills, availability of digital technology, and adoption of digital technology innovation. These three dimensions positively impact employee performance, especially the performance of employees belonging to Generation Z. This research also proves that digital behavior in the workplace can be developed if there is support from leadership, availability of technology, and increasing adoption by learning from each other among employees. In the future, this research needs to be continued from the perspective of leaders and consumers. https://www.jotmi.org/index.php/GT/article/view/4375digital knowledge & skillsavailability of digital technologyadoption of digital technology innovation generation Zdeveloping countries
spellingShingle Annisa Nuraini
Harmon Chaniago
Yen Efawati
Digital Behavior and Impact on Employee Performance: Evidence from Indonesia
Journal of Technology Management & Innovation
digital knowledge & skills
availability of digital technology
adoption of digital technology innovation
generation Z
developing countries
title Digital Behavior and Impact on Employee Performance: Evidence from Indonesia
title_full Digital Behavior and Impact on Employee Performance: Evidence from Indonesia
title_fullStr Digital Behavior and Impact on Employee Performance: Evidence from Indonesia
title_full_unstemmed Digital Behavior and Impact on Employee Performance: Evidence from Indonesia
title_short Digital Behavior and Impact on Employee Performance: Evidence from Indonesia
title_sort digital behavior and impact on employee performance evidence from indonesia
topic digital knowledge & skills
availability of digital technology
adoption of digital technology innovation
generation Z
developing countries
url https://www.jotmi.org/index.php/GT/article/view/4375
work_keys_str_mv AT annisanuraini digitalbehaviorandimpactonemployeeperformanceevidencefromindonesia
AT harmonchaniago digitalbehaviorandimpactonemployeeperformanceevidencefromindonesia
AT yenefawati digitalbehaviorandimpactonemployeeperformanceevidencefromindonesia