Can anthropomorphic design in beverage packaging enhance impulse buying intention? Amazing visual and verbal cues!

The anthropomorphic design of beverage packaging has gained significant attention as an innovative marketing strategy. This study systematically examines how anthropomorphic visual and verbal cues in beverage packaging influence consumers' impulse buying intentions. Grounded in the Stimulus-Org...

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Main Authors: Yuyang Tian, Siti Farhana Zakaria, Yinghui Du, Ye Qiu, Zenghui Tian
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0326186
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author Yuyang Tian
Siti Farhana Zakaria
Yinghui Du
Ye Qiu
Zenghui Tian
author_facet Yuyang Tian
Siti Farhana Zakaria
Yinghui Du
Ye Qiu
Zenghui Tian
author_sort Yuyang Tian
collection DOAJ
description The anthropomorphic design of beverage packaging has gained significant attention as an innovative marketing strategy. This study systematically examines how anthropomorphic visual and verbal cues in beverage packaging influence consumers' impulse buying intentions. Grounded in the Stimulus-Organism-Response model, Social Presence Theory, and Empathy Theory, the research employs a consumer survey to validate the mediating roles of positive emotions, social presence, and empathy in the relationship between anthropomorphic design and impulse buying intentions. A comprehensive causal model was developed to explore these relationships. While modern packaging techniques and visual elements enhance the appearance of beverage packaging, they did not significantly trigger empathetic responses. This suggests that emotional language and personalized expressions are more effective in fostering emotional resonance. The study also highlights the significant mediating roles of positive emotions and social presence in the relationship between anthropomorphic design and impulse buying intentions, emphasizing the importance of emotional and social factors in consumer decision-making.This research validates the theoretical model and offers practical insights for companies. It suggests that businesses should focus on consumers' emotional needs and psychological states in packaging design and marketing strategies. By enhancing emotional language, optimizing visual anthropomorphic elements, and incorporating multi-sensory designs, companies can effectively improve consumers' positive emotions and social presence, thereby increasing impulse buying intentions. For consumers with high levels of loneliness, strengthening anthropomorphic design elements can meet their social and emotional needs, enhancing brand loyalty and market competitiveness.
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spelling doaj-art-7856372b65bb49d8a05064f1f39bbc1c2025-08-20T02:36:02ZengPublic Library of Science (PLoS)PLoS ONE1932-62032025-01-01206e032618610.1371/journal.pone.0326186Can anthropomorphic design in beverage packaging enhance impulse buying intention? Amazing visual and verbal cues!Yuyang TianSiti Farhana ZakariaYinghui DuYe QiuZenghui TianThe anthropomorphic design of beverage packaging has gained significant attention as an innovative marketing strategy. This study systematically examines how anthropomorphic visual and verbal cues in beverage packaging influence consumers' impulse buying intentions. Grounded in the Stimulus-Organism-Response model, Social Presence Theory, and Empathy Theory, the research employs a consumer survey to validate the mediating roles of positive emotions, social presence, and empathy in the relationship between anthropomorphic design and impulse buying intentions. A comprehensive causal model was developed to explore these relationships. While modern packaging techniques and visual elements enhance the appearance of beverage packaging, they did not significantly trigger empathetic responses. This suggests that emotional language and personalized expressions are more effective in fostering emotional resonance. The study also highlights the significant mediating roles of positive emotions and social presence in the relationship between anthropomorphic design and impulse buying intentions, emphasizing the importance of emotional and social factors in consumer decision-making.This research validates the theoretical model and offers practical insights for companies. It suggests that businesses should focus on consumers' emotional needs and psychological states in packaging design and marketing strategies. By enhancing emotional language, optimizing visual anthropomorphic elements, and incorporating multi-sensory designs, companies can effectively improve consumers' positive emotions and social presence, thereby increasing impulse buying intentions. For consumers with high levels of loneliness, strengthening anthropomorphic design elements can meet their social and emotional needs, enhancing brand loyalty and market competitiveness.https://doi.org/10.1371/journal.pone.0326186
spellingShingle Yuyang Tian
Siti Farhana Zakaria
Yinghui Du
Ye Qiu
Zenghui Tian
Can anthropomorphic design in beverage packaging enhance impulse buying intention? Amazing visual and verbal cues!
PLoS ONE
title Can anthropomorphic design in beverage packaging enhance impulse buying intention? Amazing visual and verbal cues!
title_full Can anthropomorphic design in beverage packaging enhance impulse buying intention? Amazing visual and verbal cues!
title_fullStr Can anthropomorphic design in beverage packaging enhance impulse buying intention? Amazing visual and verbal cues!
title_full_unstemmed Can anthropomorphic design in beverage packaging enhance impulse buying intention? Amazing visual and verbal cues!
title_short Can anthropomorphic design in beverage packaging enhance impulse buying intention? Amazing visual and verbal cues!
title_sort can anthropomorphic design in beverage packaging enhance impulse buying intention amazing visual and verbal cues
url https://doi.org/10.1371/journal.pone.0326186
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