INFLUENCER MARKETING FACTORS AFFECTING CONSUMER BEHAVIOR

Influencer marketing is a current phenomenon and a crucial part of digital marketing strategies for companies, particularly targeting Generation Y and Z, who are highly active on social media. The aim of this study is to identify the key factors influencing consumer decisions to follow influencers a...

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Main Authors: Tereza Šulanová, Marta Žambochová, Michaela Jánská
Format: Article
Language:ces
Published: Vydavatelství ZČU v Plzni 2025-07-01
Series:Trendy v podnikání
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author Tereza Šulanová
Marta Žambochová
Michaela Jánská
author_facet Tereza Šulanová
Marta Žambochová
Michaela Jánská
author_sort Tereza Šulanová
collection DOAJ
description Influencer marketing is a current phenomenon and a crucial part of digital marketing strategies for companies, particularly targeting Generation Y and Z, who are highly active on social media. The aim of this study is to identify the key factors influencing consumer decisions to follow influencers and to make purchases based on their recommendations, which is essential for optimizing marketing campaigns and better targeting potential customers. Through an online survey, we collected data from 337 respondents, which we then analyzed using descriptive statistics and non-parametric tests. The results show that the strongest factor influencing the following of influencers is the type of content they create (inspirational, entertaining, educational), followed by the influencer’s thoughts and opinions, and shared interests with their audience. Influencer credibility also significantly attracts users. In contrast, the number of followers and the influencer's background have minimal impact on consumer decision-making. For purchasing a promoted product, it is essential whether the influencer genuinely uses the product in their everyday life. The study concludes with recommendations for companies to focus on authenticity and the real usage of products by influencers in their campaigns, as this has proven to be more important than their popularity.
format Article
id doaj-art-782303adb7f54ed0bd154d1fc90a4921
institution DOAJ
issn 2788-0079
language ces
publishDate 2025-07-01
publisher Vydavatelství ZČU v Plzni
record_format Article
series Trendy v podnikání
spelling doaj-art-782303adb7f54ed0bd154d1fc90a49212025-08-20T03:12:47ZcesVydavatelství ZČU v PlzniTrendy v podnikání2788-00792025-07-011513742https://doi.org/10.24132/jbt.2025.15.1.37_42INFLUENCER MARKETING FACTORS AFFECTING CONSUMER BEHAVIORTereza Šulanováhttps://orcid.org/0009-0007-5200-3528Marta Žambochová Michaela Jánskáhttps://orcid.org/0000-0003-0288-018XInfluencer marketing is a current phenomenon and a crucial part of digital marketing strategies for companies, particularly targeting Generation Y and Z, who are highly active on social media. The aim of this study is to identify the key factors influencing consumer decisions to follow influencers and to make purchases based on their recommendations, which is essential for optimizing marketing campaigns and better targeting potential customers. Through an online survey, we collected data from 337 respondents, which we then analyzed using descriptive statistics and non-parametric tests. The results show that the strongest factor influencing the following of influencers is the type of content they create (inspirational, entertaining, educational), followed by the influencer’s thoughts and opinions, and shared interests with their audience. Influencer credibility also significantly attracts users. In contrast, the number of followers and the influencer's background have minimal impact on consumer decision-making. For purchasing a promoted product, it is essential whether the influencer genuinely uses the product in their everyday life. The study concludes with recommendations for companies to focus on authenticity and the real usage of products by influencers in their campaigns, as this has proven to be more important than their popularity.influencer marketingfactorscustomer behaviourgeneration ygeneration z
spellingShingle Tereza Šulanová
Marta Žambochová
Michaela Jánská
INFLUENCER MARKETING FACTORS AFFECTING CONSUMER BEHAVIOR
Trendy v podnikání
influencer marketing
factors
customer behaviour
generation y
generation z
title INFLUENCER MARKETING FACTORS AFFECTING CONSUMER BEHAVIOR
title_full INFLUENCER MARKETING FACTORS AFFECTING CONSUMER BEHAVIOR
title_fullStr INFLUENCER MARKETING FACTORS AFFECTING CONSUMER BEHAVIOR
title_full_unstemmed INFLUENCER MARKETING FACTORS AFFECTING CONSUMER BEHAVIOR
title_short INFLUENCER MARKETING FACTORS AFFECTING CONSUMER BEHAVIOR
title_sort influencer marketing factors affecting consumer behavior
topic influencer marketing
factors
customer behaviour
generation y
generation z
work_keys_str_mv AT terezasulanova influencermarketingfactorsaffectingconsumerbehavior
AT martazambochova influencermarketingfactorsaffectingconsumerbehavior
AT michaelajanska influencermarketingfactorsaffectingconsumerbehavior