Pengaruh kegunaan, kesesuaian, keuntungan relatif, motivasi hedonic, dan risiko yang dirasakan terhadap penggunaan mobile banking Bank Mandiri Surabaya dimediasi niat perilaku nasabah

Mobile banking has been popular as banking service in a couple of years. Many banks in Indonesia have their service, which gets attention from the customers and this make customers use mobile banking service. The study aims to examine the infl uence of perceived usefulness, compatibility, relative a...

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Bibliographic Details
Main Authors: Muhammad Zainal Musthofa, Lindiawati Lindiawati
Format: Article
Language:English
Published: Research Center and Community Services 2018-10-01
Series:Journal of Business & Banking
Subjects:
Online Access:https://journal.perbanas.ac.id/index.php/jbb/article/view/1515
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