Medical on-call handbook for foundation doctors: a quality improvement project at Barts Health NHS Trust, London, UK

Background: Newly qualified doctors face numerous challenges when they transition from medical school to the Foundation program, often feeling unprepared to face the several duties and responsibilities of their role.1 This issue is most evident during busy medicine on-call shifts in large district g...

Full description

Saved in:
Bibliographic Details
Main Authors: Carola Maria Bigogno, Francesca Bladt, Amy Edwards, Priyanka Sivakumaran, Lamin King
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Future Healthcare Journal
Online Access:http://www.sciencedirect.com/science/article/pii/S251466452500195X
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849254577518411776
author Carola Maria Bigogno
Francesca Bladt
Amy Edwards
Priyanka Sivakumaran
Lamin King
author_facet Carola Maria Bigogno
Francesca Bladt
Amy Edwards
Priyanka Sivakumaran
Lamin King
author_sort Carola Maria Bigogno
collection DOAJ
description Background: Newly qualified doctors face numerous challenges when they transition from medical school to the Foundation program, often feeling unprepared to face the several duties and responsibilities of their role.1 This issue is most evident during busy medicine on-call shifts in large district general hospitals, where Foundation Year 1 (FY1) doctors are expected to manage handovers, bleeps and medical emergencies with limited prior experience and support. Moreover, previous research has also highlighted a common lack of confidence among new FY1 doctors when making clinical decisions and managing deteriorating patients.1 This project aimed to improve confidence and knowledge among newly qualified doctors, through a structured on-call handbook discussing common medical presentations and emergencies. Methods: A comprehensive Medical On-Call Handbook was developed in collaboration with senior registrars and consultants, covering common emergencies, such as cardiac events, drowsy patients, haematuria and neurological symptoms, providing structured guidance on initial assessment and management, as well as the role of FY1 doctors during medical emergencies. To evaluate the change in confidence in managing common emergencies, a survey was conducted before and after the review of the handbook among FY1 doctors at Barts Health NHS Trust, assessing confidence levels, overall and across specific medical scenarios. Results: The pre-handbook survey data revealed that a significant proportion of FY1 doctors felt unfamiliar with their responsibilities and lacked confidence in managing common medical emergencies (n=22, Fig 1). These findings are in keeping with previous work showing reduced confidence of FY1 doctors in handling emergencies, prescribing and making clinical decisions.2 The post-handbook survey data revealed that all surveyed FY1 doctors found the handbook useful in addressing common emergencies. The average confidence increase in handling medical emergencies was 72%, with the greatest improvement observed in conducting comfort reviews and understanding the FY1’s role during medical emergency team (MET) and cardiac arrest calls (n=5, Fig 2). These findings are consistent with prior research highlighting the effectiveness of structured educational resources in improving junior doctors’ confidence and clinical preparedness.3,4 In addition, feedback indicated that, while the handbook was beneficial for common on-call scenarios, some complex topics, such as electrolyte disturbances, shortness of breath, melaena, vomiting and delirium, might be better suited for structured teaching sessions. Conclusion: This quality improvement project demonstrated that a structured on-call handbook can significantly support and enhance FY1 doctors' confidence in managing emergencies, directly contributing to improved patient care and safety.5 Given its success, future developments will focus on creating a mobile app for easy accessibility, tailoring handbooks to specific hospital sites within the trust (Royal London Hospital, St Bartholomew’s, Newham University Hospital and Whipps Cross Hospital), and supplementing learning with a YouTube teaching series for more complex topics. These findings support the wider recommendations by the General Medical Council regarding the importance of structured educational interventions to support newly qualified doctors.3
format Article
id doaj-art-77d6bd235e7349e083a3145567ea4cef
institution Kabale University
issn 2514-6645
language English
publishDate 2025-06-01
publisher Elsevier
record_format Article
series Future Healthcare Journal
spelling doaj-art-77d6bd235e7349e083a3145567ea4cef2025-08-20T03:56:04ZengElsevierFuture Healthcare Journal2514-66452025-06-0112210041610.1016/j.fhj.2025.100416Medical on-call handbook for foundation doctors: a quality improvement project at Barts Health NHS Trust, London, UKCarola Maria Bigogno0Francesca Bladt1Amy Edwards2Priyanka Sivakumaran3Lamin King4Barts Health NHS TrustBarts Health NHS TrustBarts Health NHS TrustBarts Health NHS TrustBarts Health NHS TrustBackground: Newly qualified doctors face numerous challenges when they transition from medical school to the Foundation program, often feeling unprepared to face the several duties and responsibilities of their role.1 This issue is most evident during busy medicine on-call shifts in large district general hospitals, where Foundation Year 1 (FY1) doctors are expected to manage handovers, bleeps and medical emergencies with limited prior experience and support. Moreover, previous research has also highlighted a common lack of confidence among new FY1 doctors when making clinical decisions and managing deteriorating patients.1 This project aimed to improve confidence and knowledge among newly qualified doctors, through a structured on-call handbook discussing common medical presentations and emergencies. Methods: A comprehensive Medical On-Call Handbook was developed in collaboration with senior registrars and consultants, covering common emergencies, such as cardiac events, drowsy patients, haematuria and neurological symptoms, providing structured guidance on initial assessment and management, as well as the role of FY1 doctors during medical emergencies. To evaluate the change in confidence in managing common emergencies, a survey was conducted before and after the review of the handbook among FY1 doctors at Barts Health NHS Trust, assessing confidence levels, overall and across specific medical scenarios. Results: The pre-handbook survey data revealed that a significant proportion of FY1 doctors felt unfamiliar with their responsibilities and lacked confidence in managing common medical emergencies (n=22, Fig 1). These findings are in keeping with previous work showing reduced confidence of FY1 doctors in handling emergencies, prescribing and making clinical decisions.2 The post-handbook survey data revealed that all surveyed FY1 doctors found the handbook useful in addressing common emergencies. The average confidence increase in handling medical emergencies was 72%, with the greatest improvement observed in conducting comfort reviews and understanding the FY1’s role during medical emergency team (MET) and cardiac arrest calls (n=5, Fig 2). These findings are consistent with prior research highlighting the effectiveness of structured educational resources in improving junior doctors’ confidence and clinical preparedness.3,4 In addition, feedback indicated that, while the handbook was beneficial for common on-call scenarios, some complex topics, such as electrolyte disturbances, shortness of breath, melaena, vomiting and delirium, might be better suited for structured teaching sessions. Conclusion: This quality improvement project demonstrated that a structured on-call handbook can significantly support and enhance FY1 doctors' confidence in managing emergencies, directly contributing to improved patient care and safety.5 Given its success, future developments will focus on creating a mobile app for easy accessibility, tailoring handbooks to specific hospital sites within the trust (Royal London Hospital, St Bartholomew’s, Newham University Hospital and Whipps Cross Hospital), and supplementing learning with a YouTube teaching series for more complex topics. These findings support the wider recommendations by the General Medical Council regarding the importance of structured educational interventions to support newly qualified doctors.3http://www.sciencedirect.com/science/article/pii/S251466452500195X
spellingShingle Carola Maria Bigogno
Francesca Bladt
Amy Edwards
Priyanka Sivakumaran
Lamin King
Medical on-call handbook for foundation doctors: a quality improvement project at Barts Health NHS Trust, London, UK
Future Healthcare Journal
title Medical on-call handbook for foundation doctors: a quality improvement project at Barts Health NHS Trust, London, UK
title_full Medical on-call handbook for foundation doctors: a quality improvement project at Barts Health NHS Trust, London, UK
title_fullStr Medical on-call handbook for foundation doctors: a quality improvement project at Barts Health NHS Trust, London, UK
title_full_unstemmed Medical on-call handbook for foundation doctors: a quality improvement project at Barts Health NHS Trust, London, UK
title_short Medical on-call handbook for foundation doctors: a quality improvement project at Barts Health NHS Trust, London, UK
title_sort medical on call handbook for foundation doctors a quality improvement project at barts health nhs trust london uk
url http://www.sciencedirect.com/science/article/pii/S251466452500195X
work_keys_str_mv AT carolamariabigogno medicaloncallhandbookforfoundationdoctorsaqualityimprovementprojectatbartshealthnhstrustlondonuk
AT francescabladt medicaloncallhandbookforfoundationdoctorsaqualityimprovementprojectatbartshealthnhstrustlondonuk
AT amyedwards medicaloncallhandbookforfoundationdoctorsaqualityimprovementprojectatbartshealthnhstrustlondonuk
AT priyankasivakumaran medicaloncallhandbookforfoundationdoctorsaqualityimprovementprojectatbartshealthnhstrustlondonuk
AT laminking medicaloncallhandbookforfoundationdoctorsaqualityimprovementprojectatbartshealthnhstrustlondonuk