Unlocking sustainable success: the transformative impact of CSR on hotel performance
This study explores the impact of Corporate Social Responsibility (CSR) on hotel performance in Vietnam’s South-Central Coast, highlighting the role of employee engagement, corporate reputation, and pro-environmental behavior. Analyzing data from 646 hotel managers through structural equation modeli...
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2024-12-01
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| Series: | Cogent Social Sciences |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/23311886.2024.2392025 |
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| _version_ | 1849339207261093888 |
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| author | Pham T.H Dung Hien Thanh Hoang Nguyen Phi Son |
| author_facet | Pham T.H Dung Hien Thanh Hoang Nguyen Phi Son |
| author_sort | Pham T.H Dung |
| collection | DOAJ |
| description | This study explores the impact of Corporate Social Responsibility (CSR) on hotel performance in Vietnam’s South-Central Coast, highlighting the role of employee engagement, corporate reputation, and pro-environmental behavior. Analyzing data from 646 hotel managers through structural equation modeling, it finds that CSR not only directly improves performance but is also further enhanced by employee engagement and reputation, with pro-environmental behavior serving as a key moderating factor. These insights offer valuable strategies for leveraging CSR towards sustainable development and efficiency in the hospitality sector. |
| format | Article |
| id | doaj-art-76feba5ff9b547a5a1942f6a84f89295 |
| institution | Kabale University |
| issn | 2331-1886 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Cogent Social Sciences |
| spelling | doaj-art-76feba5ff9b547a5a1942f6a84f892952025-08-20T03:44:11ZengTaylor & Francis GroupCogent Social Sciences2331-18862024-12-0110110.1080/23311886.2024.2392025Unlocking sustainable success: the transformative impact of CSR on hotel performancePham T.H Dung0Hien Thanh Hoang1Nguyen Phi Son2Department of International Hotel and Restaurant, Duy Tan Hospitality and Tourism Institute, Duy Tan University, Da Nang, VietnamFPT University, Da Nang city, VietnamDuy Tan University, Da Nang, VietnamThis study explores the impact of Corporate Social Responsibility (CSR) on hotel performance in Vietnam’s South-Central Coast, highlighting the role of employee engagement, corporate reputation, and pro-environmental behavior. Analyzing data from 646 hotel managers through structural equation modeling, it finds that CSR not only directly improves performance but is also further enhanced by employee engagement and reputation, with pro-environmental behavior serving as a key moderating factor. These insights offer valuable strategies for leveraging CSR towards sustainable development and efficiency in the hospitality sector.https://www.tandfonline.com/doi/10.1080/23311886.2024.2392025Corporate performanceCSRemployee work engagementcorporate reputationpro-environmental behaviorEnvironment & Business |
| spellingShingle | Pham T.H Dung Hien Thanh Hoang Nguyen Phi Son Unlocking sustainable success: the transformative impact of CSR on hotel performance Cogent Social Sciences Corporate performance CSR employee work engagement corporate reputation pro-environmental behavior Environment & Business |
| title | Unlocking sustainable success: the transformative impact of CSR on hotel performance |
| title_full | Unlocking sustainable success: the transformative impact of CSR on hotel performance |
| title_fullStr | Unlocking sustainable success: the transformative impact of CSR on hotel performance |
| title_full_unstemmed | Unlocking sustainable success: the transformative impact of CSR on hotel performance |
| title_short | Unlocking sustainable success: the transformative impact of CSR on hotel performance |
| title_sort | unlocking sustainable success the transformative impact of csr on hotel performance |
| topic | Corporate performance CSR employee work engagement corporate reputation pro-environmental behavior Environment & Business |
| url | https://www.tandfonline.com/doi/10.1080/23311886.2024.2392025 |
| work_keys_str_mv | AT phamthdung unlockingsustainablesuccessthetransformativeimpactofcsronhotelperformance AT hienthanhhoang unlockingsustainablesuccessthetransformativeimpactofcsronhotelperformance AT nguyenphison unlockingsustainablesuccessthetransformativeimpactofcsronhotelperformance |