Digital Divide in Latin America: A Multivariate and Neutrosophic Delphi Analysis for Inclusion and Public Policy

This study examines access to digital connectivity in Latin America, highlighting both progress and persistent structural inequalities. In the context of the pandemic, the internet has consolidated its position as an essential tool for daily life, highlighting deep gaps between countries, urban and...

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Main Authors: Cristian Cornejo Gaete, Viviana Tartakowsky Pezoa, Claudio Ruff Escobar, Jaime Zañartu Reyes
Format: Article
Language:English
Published: University of New Mexico 2025-07-01
Series:Neutrosophic Sets and Systems
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Online Access:https://fs.unm.edu/NSS/29.DigitalDivideMultivariate.pdf
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author Cristian Cornejo Gaete
Viviana Tartakowsky Pezoa
Claudio Ruff Escobar
Jaime Zañartu Reyes
author_facet Cristian Cornejo Gaete
Viviana Tartakowsky Pezoa
Claudio Ruff Escobar
Jaime Zañartu Reyes
author_sort Cristian Cornejo Gaete
collection DOAJ
description This study examines access to digital connectivity in Latin America, highlighting both progress and persistent structural inequalities. In the context of the pandemic, the internet has consolidated its position as an essential tool for daily life, highlighting deep gaps between countries, urban and rural areas, and different socioeconomic groups. Using the graphical multivariate HJ-Biplot method, complemented by a Neutrosophic Delphi approach to model indeterminacies in digital inclusion policies, the research question is addressed: How are Latin American and Caribbean countries grouped according to their level of access to digital connectivity, considering socioeconomic, age, ¿and geographic differences? The hypothesis guiding this work holds that, despite overall progress, common patterns of inequality persist among countries, especially linked to rural areas and lowerincome sectors. The results allow countries to be classified into four distinct groups according to their level of connectivity. Chile stands out for its high coverage, while countries such as El Salvador, Paraguay, and the Dominican Republic show greater lags. Mexico, Peru, and Colombia have shown progress, but still face significant challenges in rural and vulnerable sectors. The results show that the digital divide is not only economic and geographic, but also directly impacts education, health, and equality. Added to this is the concern about the effects of hyperconnectivity, such as the deterioration of mental health in young people. The study concludes that closing these gaps requires comprehensive public policies and regional collaboration to ensure equitable connectivity that promotes social development and does not reproduce new forms of exclusion, addressing indeterminacies through neutrosophic approaches.
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spelling doaj-art-76a8de8f5a514348ace287e5bd2c50182025-08-20T03:06:58ZengUniversity of New MexicoNeutrosophic Sets and Systems2331-60552331-608X2025-07-018937539010.5281/zenodo.16639580Digital Divide in Latin America: A Multivariate and Neutrosophic Delphi Analysis for Inclusion and Public PolicyCristian Cornejo GaeteViviana Tartakowsky PezoaClaudio Ruff EscobarJaime Zañartu ReyesThis study examines access to digital connectivity in Latin America, highlighting both progress and persistent structural inequalities. In the context of the pandemic, the internet has consolidated its position as an essential tool for daily life, highlighting deep gaps between countries, urban and rural areas, and different socioeconomic groups. Using the graphical multivariate HJ-Biplot method, complemented by a Neutrosophic Delphi approach to model indeterminacies in digital inclusion policies, the research question is addressed: How are Latin American and Caribbean countries grouped according to their level of access to digital connectivity, considering socioeconomic, age, ¿and geographic differences? The hypothesis guiding this work holds that, despite overall progress, common patterns of inequality persist among countries, especially linked to rural areas and lowerincome sectors. The results allow countries to be classified into four distinct groups according to their level of connectivity. Chile stands out for its high coverage, while countries such as El Salvador, Paraguay, and the Dominican Republic show greater lags. Mexico, Peru, and Colombia have shown progress, but still face significant challenges in rural and vulnerable sectors. The results show that the digital divide is not only economic and geographic, but also directly impacts education, health, and equality. Added to this is the concern about the effects of hyperconnectivity, such as the deterioration of mental health in young people. The study concludes that closing these gaps requires comprehensive public policies and regional collaboration to ensure equitable connectivity that promotes social development and does not reproduce new forms of exclusion, addressing indeterminacies through neutrosophic approaches. https://fs.unm.edu/NSS/29.DigitalDivideMultivariate.pdfaccesshj-biplotdigital connectivityequityinclusioninternetlatin americaneutrosophic delphi
spellingShingle Cristian Cornejo Gaete
Viviana Tartakowsky Pezoa
Claudio Ruff Escobar
Jaime Zañartu Reyes
Digital Divide in Latin America: A Multivariate and Neutrosophic Delphi Analysis for Inclusion and Public Policy
Neutrosophic Sets and Systems
access
hj-biplot
digital connectivity
equity
inclusion
internet
latin america
neutrosophic delphi
title Digital Divide in Latin America: A Multivariate and Neutrosophic Delphi Analysis for Inclusion and Public Policy
title_full Digital Divide in Latin America: A Multivariate and Neutrosophic Delphi Analysis for Inclusion and Public Policy
title_fullStr Digital Divide in Latin America: A Multivariate and Neutrosophic Delphi Analysis for Inclusion and Public Policy
title_full_unstemmed Digital Divide in Latin America: A Multivariate and Neutrosophic Delphi Analysis for Inclusion and Public Policy
title_short Digital Divide in Latin America: A Multivariate and Neutrosophic Delphi Analysis for Inclusion and Public Policy
title_sort digital divide in latin america a multivariate and neutrosophic delphi analysis for inclusion and public policy
topic access
hj-biplot
digital connectivity
equity
inclusion
internet
latin america
neutrosophic delphi
url https://fs.unm.edu/NSS/29.DigitalDivideMultivariate.pdf
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