A framework for automating e-government services based on artificial intelligence

Electronic government refers to the provision of continuous government information and services to people through the Internet or other digital methods. The electronic government revolution has the ability to transform the public sector and re-establish the relationship between the government and ci...

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Main Authors: Ali Sarabadani, Mahrdad Saffarie, Kheirollah RahseparFard
Format: Article
Language:fas
Published: University of Qom 2023-09-01
Series:مدیریت مهندسی و رایانش نرم
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Online Access:https://jemsc.qom.ac.ir/article_2793_dede36ec2b298c09c9af39ac7e8af34f.pdf
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author Ali Sarabadani
Mahrdad Saffarie
Kheirollah RahseparFard
author_facet Ali Sarabadani
Mahrdad Saffarie
Kheirollah RahseparFard
author_sort Ali Sarabadani
collection DOAJ
description Electronic government refers to the provision of continuous government information and services to people through the Internet or other digital methods. The electronic government revolution has the ability to transform the public sector and re-establish the relationship between the government and citizens, a revolution that would have been almost ineffective without the element called artificial intelligence. One of the biggest developments of the last few years can be called the launch of e-government by artificial intelligence all over the world. In this paper, we address the challenges of e-government systems and propose a framework that uses artificial intelligence. In the next step, we present an intelligent e-government database architecture that supports the development and implementation of e-government artificial intelligence applications. The main goal is to use reliable artificial intelligence techniques in advancing the current state of e-government. Services to minimize processing time, reduce costs and improve citizen satisfaction.
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institution Kabale University
issn 2538-6239
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publisher University of Qom
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series مدیریت مهندسی و رایانش نرم
spelling doaj-art-7642422e1d934c288f7be0cdc62207702025-01-30T20:19:06ZfasUniversity of Qomمدیریت مهندسی و رایانش نرم2538-62392538-26752023-09-019210611810.22091/jemsc.2024.9256.11712793A framework for automating e-government services based on artificial intelligenceAli Sarabadani0Mahrdad Saffarie1Kheirollah RahseparFard2Phd student of Information Technology (IT) Engineering, e-commerce , Department of Computer Engineering and Information Technology, Faculty of Technology and Engineering, Qom UniversityPhd student of Information Technology (IT) Engineering, e-commerce , Department of Computer Engineering and Information Technology, Faculty of Technology and Engineering, Qom UniversityAssistant Prof. Department of Computer Engineering and Information Technology,Faculty of Technology and Engineering, Qom UniversityElectronic government refers to the provision of continuous government information and services to people through the Internet or other digital methods. The electronic government revolution has the ability to transform the public sector and re-establish the relationship between the government and citizens, a revolution that would have been almost ineffective without the element called artificial intelligence. One of the biggest developments of the last few years can be called the launch of e-government by artificial intelligence all over the world. In this paper, we address the challenges of e-government systems and propose a framework that uses artificial intelligence. In the next step, we present an intelligent e-government database architecture that supports the development and implementation of e-government artificial intelligence applications. The main goal is to use reliable artificial intelligence techniques in advancing the current state of e-government. Services to minimize processing time, reduce costs and improve citizen satisfaction.https://jemsc.qom.ac.ir/article_2793_dede36ec2b298c09c9af39ac7e8af34f.pdfartificial intelligencedeep learningelectronic governmentinformation technologyweb service
spellingShingle Ali Sarabadani
Mahrdad Saffarie
Kheirollah RahseparFard
A framework for automating e-government services based on artificial intelligence
مدیریت مهندسی و رایانش نرم
artificial intelligence
deep learning
electronic government
information technology
web service
title A framework for automating e-government services based on artificial intelligence
title_full A framework for automating e-government services based on artificial intelligence
title_fullStr A framework for automating e-government services based on artificial intelligence
title_full_unstemmed A framework for automating e-government services based on artificial intelligence
title_short A framework for automating e-government services based on artificial intelligence
title_sort framework for automating e government services based on artificial intelligence
topic artificial intelligence
deep learning
electronic government
information technology
web service
url https://jemsc.qom.ac.ir/article_2793_dede36ec2b298c09c9af39ac7e8af34f.pdf
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AT alisarabadani frameworkforautomatingegovernmentservicesbasedonartificialintelligence
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