Strategi Penanggulangan Library Anxiety Pada Pengguna Perpustakaan

The library functions as a center for information, education, research, cultural conservation, and a place of recreation that is very important for the community. However, in reality, many users experience the phenomenon of library anxiety which affects the low effectiveness of library services. Th...

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Main Authors: Tri Anggun Setyo Putri, Nina Mariani Noor
Format: Article
Language:Indonesian
Published: Institut Agama Islam Negeri (IAIN) Curup 2025-06-01
Series:Tik Ilmeu: Jurnal Ilmu Perpustakaan dan Informasi
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Online Access:https://journal.iaincurup.ac.id/index.php/TI/article/view/11557
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author Tri Anggun Setyo Putri
Nina Mariani Noor
author_facet Tri Anggun Setyo Putri
Nina Mariani Noor
author_sort Tri Anggun Setyo Putri
collection DOAJ
description The library functions as a center for information, education, research, cultural conservation, and a place of recreation that is very important for the community. However, in reality, many users experience the phenomenon of library anxiety which affects the low effectiveness of library services. This study aims to identify the symptoms of library anxiety and to explore the role and competence of librarians in overcoming it. In the literature study method, this article collects various literatures to analyze the causal factors, descriptions, and solutions to the phenomenom. It was found that library anxiety is due to psychological factors such as fear of asking questions, lack of self-confidence, and concerns about the use of library facilities that are considered complicated. Symptoms that occur include psychological changes, avoidance behavior, and cognitive disorders. To reduce this library anxiety, librarians must apply an empathy-based service approach that strengthens information capability programs, provides proactive services, and creates a friendly and integrated library environment. The findings of this study highlight the importance of psychological and structural strategies in supporting users to overcome library anxiety. So that it can improve the effectiveness and quality of library services as a whole.
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institution OA Journals
issn 2580-3654
2580-3662
language Indonesian
publishDate 2025-06-01
publisher Institut Agama Islam Negeri (IAIN) Curup
record_format Article
series Tik Ilmeu: Jurnal Ilmu Perpustakaan dan Informasi
spelling doaj-art-753f0c62ca1449918442012fd84cf1ce2025-08-20T02:24:13ZindInstitut Agama Islam Negeri (IAIN) CurupTik Ilmeu: Jurnal Ilmu Perpustakaan dan Informasi2580-36542580-36622025-06-019110.29240/tik.v9i1.11557Strategi Penanggulangan Library Anxiety Pada Pengguna Perpustakaan Tri Anggun Setyo Putri0Nina Mariani Noor1Universitas Islam Negeri Sunan Kalijaga YogyakartaUniversitas Islam Negeri Sunan Kalijaga Yogyakarta The library functions as a center for information, education, research, cultural conservation, and a place of recreation that is very important for the community. However, in reality, many users experience the phenomenon of library anxiety which affects the low effectiveness of library services. This study aims to identify the symptoms of library anxiety and to explore the role and competence of librarians in overcoming it. In the literature study method, this article collects various literatures to analyze the causal factors, descriptions, and solutions to the phenomenom. It was found that library anxiety is due to psychological factors such as fear of asking questions, lack of self-confidence, and concerns about the use of library facilities that are considered complicated. Symptoms that occur include psychological changes, avoidance behavior, and cognitive disorders. To reduce this library anxiety, librarians must apply an empathy-based service approach that strengthens information capability programs, provides proactive services, and creates a friendly and integrated library environment. The findings of this study highlight the importance of psychological and structural strategies in supporting users to overcome library anxiety. So that it can improve the effectiveness and quality of library services as a whole. https://journal.iaincurup.ac.id/index.php/TI/article/view/11557Library Anxietyupaya
spellingShingle Tri Anggun Setyo Putri
Nina Mariani Noor
Strategi Penanggulangan Library Anxiety Pada Pengguna Perpustakaan
Tik Ilmeu: Jurnal Ilmu Perpustakaan dan Informasi
Library Anxiety
upaya
title Strategi Penanggulangan Library Anxiety Pada Pengguna Perpustakaan
title_full Strategi Penanggulangan Library Anxiety Pada Pengguna Perpustakaan
title_fullStr Strategi Penanggulangan Library Anxiety Pada Pengguna Perpustakaan
title_full_unstemmed Strategi Penanggulangan Library Anxiety Pada Pengguna Perpustakaan
title_short Strategi Penanggulangan Library Anxiety Pada Pengguna Perpustakaan
title_sort strategi penanggulangan library anxiety pada pengguna perpustakaan
topic Library Anxiety
upaya
url https://journal.iaincurup.ac.id/index.php/TI/article/view/11557
work_keys_str_mv AT trianggunsetyoputri strategipenanggulanganlibraryanxietypadapenggunaperpustakaan
AT ninamarianinoor strategipenanggulanganlibraryanxietypadapenggunaperpustakaan