Interpreting consumer attitude towards milk alternatives: A purchase intention model for marketing success

Within an emerging market context, the purchase of dairy free milk alternatives is not well understood. The purpose of the article is to present a model within which purchase intentions of South African emerging market consumers can be interpreted, providing marketers with information on which produ...

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Main Authors: Anjolize Wassenaar, Elizabeth Kempen
Format: Article
Language:English
Published: University of Warsaw 2024-01-01
Series:Journal of Marketing and Consumer Behaviour in Emerging Markets
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Online Access:https://press.wz.uw.edu.pl/jmcbem/vol2024/iss1/3
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author Anjolize Wassenaar
Elizabeth Kempen
author_facet Anjolize Wassenaar
Elizabeth Kempen
author_sort Anjolize Wassenaar
collection DOAJ
description Within an emerging market context, the purchase of dairy free milk alternatives is not well understood. The purpose of the article is to present a model within which purchase intentions of South African emerging market consumers can be interpreted, providing marketers with information on which product positioning upon market entry and continuous marketing strategies can be developed for the growing niche ultra-heat treated (UHT) milk alternative product category. Using a qualitative, exploratory-descriptive approach, data was gathered in-person and online from 35 participants through mini-focus groups and semi-structured interviews. Through inductive-deductive thematic data analysis, findings describe consumer purchase intention towards UHT milk alternatives. Productrelated factors comprising consumer product beliefs and product evaluation, as well as behaviourrelated factors such as expected outcome, social norm and control, were found to impact consumer purchase intention, leading to the development of the integrated attitude-intention model. The study has contributed to a better understanding of the milk alternative category within an emerging market that will assist marketers in improving the marketing strategies for this category where little was known about the milk alternative consumer.
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institution Kabale University
issn 2449-6634
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series Journal of Marketing and Consumer Behaviour in Emerging Markets
spelling doaj-art-74bf0ae11714408a8d653ba710a3a9882025-01-27T11:26:38ZengUniversity of WarsawJournal of Marketing and Consumer Behaviour in Emerging Markets2449-66342024-01-0120241355710.7172/2449-6634.jmcbem.2024.1.3Interpreting consumer attitude towards milk alternatives: A purchase intention model for marketing successAnjolize Wassenaar0https://orcid.org/0009-0005-2939-0756Elizabeth Kempen1https://orcid.org/0000-0002-4447-7797Department of Life and Consumer Sciences, University of South Africa, South AfricaDepartment of Life and Consumer Sciences, Florida University of South Africa, South AfricaWithin an emerging market context, the purchase of dairy free milk alternatives is not well understood. The purpose of the article is to present a model within which purchase intentions of South African emerging market consumers can be interpreted, providing marketers with information on which product positioning upon market entry and continuous marketing strategies can be developed for the growing niche ultra-heat treated (UHT) milk alternative product category. Using a qualitative, exploratory-descriptive approach, data was gathered in-person and online from 35 participants through mini-focus groups and semi-structured interviews. Through inductive-deductive thematic data analysis, findings describe consumer purchase intention towards UHT milk alternatives. Productrelated factors comprising consumer product beliefs and product evaluation, as well as behaviourrelated factors such as expected outcome, social norm and control, were found to impact consumer purchase intention, leading to the development of the integrated attitude-intention model. The study has contributed to a better understanding of the milk alternative category within an emerging market that will assist marketers in improving the marketing strategies for this category where little was known about the milk alternative consumer.https://press.wz.uw.edu.pl/jmcbem/vol2024/iss1/3consumer beliefsevaluation of productsocial normbehavioural controlintegrated attitude-intention model
spellingShingle Anjolize Wassenaar
Elizabeth Kempen
Interpreting consumer attitude towards milk alternatives: A purchase intention model for marketing success
Journal of Marketing and Consumer Behaviour in Emerging Markets
consumer beliefs
evaluation of product
social norm
behavioural control
integrated attitude-intention model
title Interpreting consumer attitude towards milk alternatives: A purchase intention model for marketing success
title_full Interpreting consumer attitude towards milk alternatives: A purchase intention model for marketing success
title_fullStr Interpreting consumer attitude towards milk alternatives: A purchase intention model for marketing success
title_full_unstemmed Interpreting consumer attitude towards milk alternatives: A purchase intention model for marketing success
title_short Interpreting consumer attitude towards milk alternatives: A purchase intention model for marketing success
title_sort interpreting consumer attitude towards milk alternatives a purchase intention model for marketing success
topic consumer beliefs
evaluation of product
social norm
behavioural control
integrated attitude-intention model
url https://press.wz.uw.edu.pl/jmcbem/vol2024/iss1/3
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