Driving Digital Transformation in Lima’s SMEs: Unveiling the Role of Digital Competencies and Organizational Culture in Business Success
This study examines the impact of digital competencies (DCs) and organizational culture (OC) on digital transformation (DT) in small and medium-sized enterprises (SMEs) in metropolitan Lima. Using a non-experimental and cross-sectional design, 307 business owners were surveyed using a previously val...
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MDPI AG
2025-01-01
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author | Lorena Espina-Romero Raquel Chafloque-Céspedes Jorge Izaguirre Olmedo Rossmery Albarran Taype Angélica Ochoa-Díaz |
author_facet | Lorena Espina-Romero Raquel Chafloque-Céspedes Jorge Izaguirre Olmedo Rossmery Albarran Taype Angélica Ochoa-Díaz |
author_sort | Lorena Espina-Romero |
collection | DOAJ |
description | This study examines the impact of digital competencies (DCs) and organizational culture (OC) on digital transformation (DT) in small and medium-sized enterprises (SMEs) in metropolitan Lima. Using a non-experimental and cross-sectional design, 307 business owners were surveyed using a previously validated questionnaire. Data were analyzed through partial least squares structural equation modeling (SEM-PLS). The results show that DCs have a direct and significant impact on DT, being the main driver of this process. Additionally, OC acts as a partial mediator between DCs and DT, although its influence is lesser, compared with DCs. The study highlights the importance of DCs in driving digitalization in SMEs, while OC facilitates, although does not solely determine, the success of the digital transformation process. Despite the limitations and the cross-sectional nature of the study, the findings provide valuable insights for SMEs in emerging economies and offer a basis for future research on the factors influencing digital transformation in similar contexts. |
format | Article |
id | doaj-art-7484f399a18046a28ce6e727e36edf4b |
institution | Kabale University |
issn | 2076-3387 |
language | English |
publishDate | 2025-01-01 |
publisher | MDPI AG |
record_format | Article |
series | Administrative Sciences |
spelling | doaj-art-7484f399a18046a28ce6e727e36edf4b2025-01-24T13:15:20ZengMDPI AGAdministrative Sciences2076-33872025-01-011511910.3390/admsci15010019Driving Digital Transformation in Lima’s SMEs: Unveiling the Role of Digital Competencies and Organizational Culture in Business SuccessLorena Espina-Romero0Raquel Chafloque-Céspedes1Jorge Izaguirre Olmedo2Rossmery Albarran Taype3Angélica Ochoa-Díaz4Escuela de Posgrado, Universidad San Ignacio de Loyola, Lima 15024, PeruEscuela de Posgrado, Universidad San Ignacio de Loyola, Lima 15024, PeruEscuela de Posgrado, Universidad San Ignacio de Loyola, Lima 15024, PeruEscuela de Posgrado, Universidad San Ignacio de Loyola, Lima 15024, PeruGroup “Research on Digitalization and Digital Transformation of Organizations”, Lima 15024, PeruThis study examines the impact of digital competencies (DCs) and organizational culture (OC) on digital transformation (DT) in small and medium-sized enterprises (SMEs) in metropolitan Lima. Using a non-experimental and cross-sectional design, 307 business owners were surveyed using a previously validated questionnaire. Data were analyzed through partial least squares structural equation modeling (SEM-PLS). The results show that DCs have a direct and significant impact on DT, being the main driver of this process. Additionally, OC acts as a partial mediator between DCs and DT, although its influence is lesser, compared with DCs. The study highlights the importance of DCs in driving digitalization in SMEs, while OC facilitates, although does not solely determine, the success of the digital transformation process. Despite the limitations and the cross-sectional nature of the study, the findings provide valuable insights for SMEs in emerging economies and offer a basis for future research on the factors influencing digital transformation in similar contexts.https://www.mdpi.com/2076-3387/15/1/19digital competenciesorganizational culturedigital transformationSMEsSEMemerging economy |
spellingShingle | Lorena Espina-Romero Raquel Chafloque-Céspedes Jorge Izaguirre Olmedo Rossmery Albarran Taype Angélica Ochoa-Díaz Driving Digital Transformation in Lima’s SMEs: Unveiling the Role of Digital Competencies and Organizational Culture in Business Success Administrative Sciences digital competencies organizational culture digital transformation SMEs SEM emerging economy |
title | Driving Digital Transformation in Lima’s SMEs: Unveiling the Role of Digital Competencies and Organizational Culture in Business Success |
title_full | Driving Digital Transformation in Lima’s SMEs: Unveiling the Role of Digital Competencies and Organizational Culture in Business Success |
title_fullStr | Driving Digital Transformation in Lima’s SMEs: Unveiling the Role of Digital Competencies and Organizational Culture in Business Success |
title_full_unstemmed | Driving Digital Transformation in Lima’s SMEs: Unveiling the Role of Digital Competencies and Organizational Culture in Business Success |
title_short | Driving Digital Transformation in Lima’s SMEs: Unveiling the Role of Digital Competencies and Organizational Culture in Business Success |
title_sort | driving digital transformation in lima s smes unveiling the role of digital competencies and organizational culture in business success |
topic | digital competencies organizational culture digital transformation SMEs SEM emerging economy |
url | https://www.mdpi.com/2076-3387/15/1/19 |
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