GUIDELINES FOR RESTORING CONSUMER TRUST IN THE SERVICES PROVIDED BY THE PUBLIC TRANSPORT IN THE CITY OF SOFIA AFTER THE COVID-19 PANDEMIC AND INCREASING ITS SOCIAL EFFECTIVENESS

GUIDELINES FOR RESTORING CONSUMER TRUST IN THE SERVICES PROVIDED BY THE PUBLIC TRANSPORT IN THE CITY OF SOFIA AFTER THE COVID-19 PANDEMIC AND INCREASING ITS SOCIAL EFFECTIVENESS

After cities overcame the peaks of the COVID-19 morbidity, they encountered the negative consequences of the crisis which the transport sector was particularly affected by. The adopted measures and the implemented restrictions initiated the need for enterprises working in the field of public trans...

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Bibliographic Details
Main Authors: S. Tzvetkova, I. Gаtovski
Format: Article
Language:English
Published: Trakia University 2022-12-01
Series:Trakia Journal of Sciences
Subjects:
covid-19
public transport
consumers' trust
social effectiveness
Online Access:http://tru.uni-sz.bg/tsj/Volume%2020,%202022,%20Supplement%201,%20Series%20Social%20Sciences/8_S.Tzvetkova.pdf
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