The Effect of Organizational Capabilities on Quality of Service An Analytical Study of The Views of The Directors of The Inspector General's Office of The Ministry of Finance
The purpose of the research is to explore the relationship between effectiveness organizational capabilities in terms of (organizational learning capabilities and knowledge management capabilities) and service quality in terms of (response, reliability, tangibility, and sympathy). The research p...
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| Main Authors: | Mohanad H. Yaser Al - Atawi, Mustafa Tawfeeq Zaki |
|---|---|
| Format: | Article |
| Language: | Arabic |
| Published: |
University of Kufa, Faculty of Administration and Economics
2022-01-01
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| Series: | مجلة الغري للعلوم الاقتصادية والادارية |
| Online Access: | https://journal.uokufa.edu.iq/index.php/ghjec/article/view/3258 |
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