ANALYSIS OF THE MANAGEMENT INDICATORS OF THE MOBILE EMERGENCY CARE SERVICE OF CEARÁ

Objective: To analyze the health management indicators related to the mobile emergency care service in Ceará. Method: This is a documentary, retrospective, quantitative study, carried out on the IntegraSUS website of the Ceará state government - Brazil, during the period July 2021, to analyze the...

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Main Authors: Natália Pinheiro Fabricio Formiga, Lucilane Maria Sales da Silva, José Hiago Feitosa de Matos, Emiliana Bezerra Gomes, Kelly Fernanda Silva Santana, Francisco Edilson Ferreira, Maria Veraci Oliveira Queiroz
Format: Article
Language:English
Published: Universidade Federal do Paraná 2023-08-01
Series:Cogitare Enfermagem
Subjects:
Online Access:https://revistas.ufpr.br/cogitare/article/view/91528
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author Natália Pinheiro Fabricio Formiga
Lucilane Maria Sales da Silva
José Hiago Feitosa de Matos
Emiliana Bezerra Gomes
Kelly Fernanda Silva Santana
Francisco Edilson Ferreira
Maria Veraci Oliveira Queiroz
author_facet Natália Pinheiro Fabricio Formiga
Lucilane Maria Sales da Silva
José Hiago Feitosa de Matos
Emiliana Bezerra Gomes
Kelly Fernanda Silva Santana
Francisco Edilson Ferreira
Maria Veraci Oliveira Queiroz
author_sort Natália Pinheiro Fabricio Formiga
collection DOAJ
description Objective: To analyze the health management indicators related to the mobile emergency care service in Ceará. Method: This is a documentary, retrospective, quantitative study, carried out on the IntegraSUS website of the Ceará state government - Brazil, during the period July 2021, to analyze the indicators "total calls" and "average response time". Results: It was verified a profile of prevalent calls for men (52.66%), with advanced age >70 years (22.06%), Covid-19 service occurrences for the Juazeiro central station (7.62%) and motorcycle accidents for the Eusébio central station (7.94%). The service got calls for 177 cities in Ceará (96.19%) with a longer average response time for Covid-19. Conclusion: The analysis signals the need to adjust strategies to improve the performance of the service response time, with a review of the organizational system, including the publication of data by the digital platform.
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publishDate 2023-08-01
publisher Universidade Federal do Paraná
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series Cogitare Enfermagem
spelling doaj-art-73fd35a3450a4ffbbb2fffaf9803301d2025-08-20T01:47:22ZengUniversidade Federal do ParanáCogitare Enfermagem1414-85362176-91332023-08-012810.1590/ce.v28i0.91528ANALYSIS OF THE MANAGEMENT INDICATORS OF THE MOBILE EMERGENCY CARE SERVICE OF CEARÁNatália Pinheiro Fabricio FormigaLucilane Maria Sales da SilvaJosé Hiago Feitosa de MatosEmiliana Bezerra GomesKelly Fernanda Silva SantanaFrancisco Edilson FerreiraMaria Veraci Oliveira Queiroz Objective: To analyze the health management indicators related to the mobile emergency care service in Ceará. Method: This is a documentary, retrospective, quantitative study, carried out on the IntegraSUS website of the Ceará state government - Brazil, during the period July 2021, to analyze the indicators "total calls" and "average response time". Results: It was verified a profile of prevalent calls for men (52.66%), with advanced age >70 years (22.06%), Covid-19 service occurrences for the Juazeiro central station (7.62%) and motorcycle accidents for the Eusébio central station (7.94%). The service got calls for 177 cities in Ceará (96.19%) with a longer average response time for Covid-19. Conclusion: The analysis signals the need to adjust strategies to improve the performance of the service response time, with a review of the organizational system, including the publication of data by the digital platform. https://revistas.ufpr.br/cogitare/article/view/91528EmergencyEmergency Medical ServicesHealth Information SystemsManagement IndicatorsHealth Management.
spellingShingle Natália Pinheiro Fabricio Formiga
Lucilane Maria Sales da Silva
José Hiago Feitosa de Matos
Emiliana Bezerra Gomes
Kelly Fernanda Silva Santana
Francisco Edilson Ferreira
Maria Veraci Oliveira Queiroz
ANALYSIS OF THE MANAGEMENT INDICATORS OF THE MOBILE EMERGENCY CARE SERVICE OF CEARÁ
Cogitare Enfermagem
Emergency
Emergency Medical Services
Health Information Systems
Management Indicators
Health Management.
title ANALYSIS OF THE MANAGEMENT INDICATORS OF THE MOBILE EMERGENCY CARE SERVICE OF CEARÁ
title_full ANALYSIS OF THE MANAGEMENT INDICATORS OF THE MOBILE EMERGENCY CARE SERVICE OF CEARÁ
title_fullStr ANALYSIS OF THE MANAGEMENT INDICATORS OF THE MOBILE EMERGENCY CARE SERVICE OF CEARÁ
title_full_unstemmed ANALYSIS OF THE MANAGEMENT INDICATORS OF THE MOBILE EMERGENCY CARE SERVICE OF CEARÁ
title_short ANALYSIS OF THE MANAGEMENT INDICATORS OF THE MOBILE EMERGENCY CARE SERVICE OF CEARÁ
title_sort analysis of the management indicators of the mobile emergency care service of ceara
topic Emergency
Emergency Medical Services
Health Information Systems
Management Indicators
Health Management.
url https://revistas.ufpr.br/cogitare/article/view/91528
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