Adoption of artificial intelligence-based credit risk assessment and fraud detection in the banking services: a hybrid approach (SEM-ANN)

Abstract This study pursues dual objectives; firstly, to scrutinize the determinants critical to AI’s sustained utilization within banking and secondly, to scrutinize the intermediary role of technological knowledge amidst the factors of technology adaptation and continued usage intention. A survey...

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Bibliographic Details
Main Authors: Komal Goyal, Megha Garg, Shruti Malik
Format: Article
Language:English
Published: SpringerOpen 2025-03-01
Series:Future Business Journal
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Online Access:https://doi.org/10.1186/s43093-025-00464-3
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