ChatGPT Practices: Finance and Banking Domain

This paper reviews the practice of ChatGPT in the field of finance and banking through a natural language processing (NLP) system developed by OpenAI. We also discuss applications of ChatGPT in finance and banking, such as the detection of fraud, risk management, forecasting and analysis of the mark...

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Main Authors: Md Hassan, Shahnaz Parvin, Jahangir Siddikee
Format: Article
Language:English
Published: Gulf College 2024-12-01
Series:Journal of Business, Communication and Technology
Subjects:
Online Access:https://bctjournal.com/article_402_fbe691509f4dd5426d010b4b2284b2ee.pdf
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author Md Hassan
Shahnaz Parvin
Jahangir Siddikee
author_facet Md Hassan
Shahnaz Parvin
Jahangir Siddikee
author_sort Md Hassan
collection DOAJ
description This paper reviews the practice of ChatGPT in the field of finance and banking through a natural language processing (NLP) system developed by OpenAI. We also discuss applications of ChatGPT in finance and banking, such as the detection of fraud, risk management, forecasting and analysis of the market, management of investments, chatbots for customer service, personal financial management, impact investing, and asset management along with its challenges, limitations and extremely encouraging future potentials. We also recommend taking necessary steps by the authorities to create and enhance ChatGPT-related legislation and regulations to avoid illegal and criminal offences. The paper concludes that ChatGPT will perform better and offer a better user experience for a variety of banking and finance sectors. It is worth remembering that in a relatively short period of time, ChatGPT has garnered significant attention from research, industry, and academia. This study will be helpful for policy makers, practitioners, and researchers.
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issn 2791-3775
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publishDate 2024-12-01
publisher Gulf College
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series Journal of Business, Communication and Technology
spelling doaj-art-73b9d74b4e444bc89f89b0e93afe8b6e2025-08-20T03:01:19ZengGulf CollegeJournal of Business, Communication and Technology2791-37752024-12-0132294110.56632/bct.2024.3203402ChatGPT Practices: Finance and Banking DomainMd Hassan0Shahnaz Parvin1Jahangir Siddikee2International Islami University of Science and Technology Bangladesh, BangladeshHajee Mohammad Danesh Science and Technology University, BangladeshHajee Mohammad Danesh Science and Technology University, BangladeshThis paper reviews the practice of ChatGPT in the field of finance and banking through a natural language processing (NLP) system developed by OpenAI. We also discuss applications of ChatGPT in finance and banking, such as the detection of fraud, risk management, forecasting and analysis of the market, management of investments, chatbots for customer service, personal financial management, impact investing, and asset management along with its challenges, limitations and extremely encouraging future potentials. We also recommend taking necessary steps by the authorities to create and enhance ChatGPT-related legislation and regulations to avoid illegal and criminal offences. The paper concludes that ChatGPT will perform better and offer a better user experience for a variety of banking and finance sectors. It is worth remembering that in a relatively short period of time, ChatGPT has garnered significant attention from research, industry, and academia. This study will be helpful for policy makers, practitioners, and researchers.https://bctjournal.com/article_402_fbe691509f4dd5426d010b4b2284b2ee.pdfchatgptfinancebankingnatural language processing (nlp)chatbot
spellingShingle Md Hassan
Shahnaz Parvin
Jahangir Siddikee
ChatGPT Practices: Finance and Banking Domain
Journal of Business, Communication and Technology
chatgpt
finance
banking
natural language processing (nlp)
chatbot
title ChatGPT Practices: Finance and Banking Domain
title_full ChatGPT Practices: Finance and Banking Domain
title_fullStr ChatGPT Practices: Finance and Banking Domain
title_full_unstemmed ChatGPT Practices: Finance and Banking Domain
title_short ChatGPT Practices: Finance and Banking Domain
title_sort chatgpt practices finance and banking domain
topic chatgpt
finance
banking
natural language processing (nlp)
chatbot
url https://bctjournal.com/article_402_fbe691509f4dd5426d010b4b2284b2ee.pdf
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AT shahnazparvin chatgptpracticesfinanceandbankingdomain
AT jahangirsiddikee chatgptpracticesfinanceandbankingdomain