Determinants of digital financial literacy: An exploratory study
Digital financial literacy is an important attribute for understanding consumer behaviour and financial decisions in the digital financial domain. This study aims to explore determinants of digital financial literacy (DFL) that influence customer’s decision making. A quantitative approach was adopte...
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| Format: | Article |
| Language: | English |
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EDP Sciences
2024-01-01
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| Series: | ITM Web of Conferences |
| Online Access: | https://www.itm-conferences.org/articles/itmconf/pdf/2024/11/itmconf_icaetm2024_01029.pdf |
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| _version_ | 1850109354432266240 |
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| author | Jamnani Ajay Jamnani Jyoti |
| author_facet | Jamnani Ajay Jamnani Jyoti |
| author_sort | Jamnani Ajay |
| collection | DOAJ |
| description | Digital financial literacy is an important attribute for understanding consumer behaviour and financial decisions in the digital financial domain. This study aims to explore determinants of digital financial literacy (DFL) that influence customer’s decision making. A quantitative approach was adopted to for the study and data was collected with the help of a structured questionnaire. Sample respondents of 438 who use digital financial services, were used for the study. The study also aimed at finding association between demographic details of the respondent and digital financial services been consumed. Findings revel seven factors being identified that influence consumer’s decision making namely digital responsibility, risk awareness, financial planning, digital competency, prudent finance, budgeting skills and short-term financial focus. The study also found association between age and likelihood of sharing OTP but differed for sharing usernames, passwords and PIN. financial focus |
| format | Article |
| id | doaj-art-735a41fe5a2e46fa8628d2d6c128d9c2 |
| institution | OA Journals |
| issn | 2271-2097 |
| language | English |
| publishDate | 2024-01-01 |
| publisher | EDP Sciences |
| record_format | Article |
| series | ITM Web of Conferences |
| spelling | doaj-art-735a41fe5a2e46fa8628d2d6c128d9c22025-08-20T02:38:05ZengEDP SciencesITM Web of Conferences2271-20972024-01-01680102910.1051/itmconf/20246801029itmconf_icaetm2024_01029Determinants of digital financial literacy: An exploratory studyJamnani Ajay0Jamnani Jyoti1KLS, Institute of Management Education and ResearchKLS, Gogte Institute of TechnologyDigital financial literacy is an important attribute for understanding consumer behaviour and financial decisions in the digital financial domain. This study aims to explore determinants of digital financial literacy (DFL) that influence customer’s decision making. A quantitative approach was adopted to for the study and data was collected with the help of a structured questionnaire. Sample respondents of 438 who use digital financial services, were used for the study. The study also aimed at finding association between demographic details of the respondent and digital financial services been consumed. Findings revel seven factors being identified that influence consumer’s decision making namely digital responsibility, risk awareness, financial planning, digital competency, prudent finance, budgeting skills and short-term financial focus. The study also found association between age and likelihood of sharing OTP but differed for sharing usernames, passwords and PIN. financial focushttps://www.itm-conferences.org/articles/itmconf/pdf/2024/11/itmconf_icaetm2024_01029.pdf |
| spellingShingle | Jamnani Ajay Jamnani Jyoti Determinants of digital financial literacy: An exploratory study ITM Web of Conferences |
| title | Determinants of digital financial literacy: An exploratory study |
| title_full | Determinants of digital financial literacy: An exploratory study |
| title_fullStr | Determinants of digital financial literacy: An exploratory study |
| title_full_unstemmed | Determinants of digital financial literacy: An exploratory study |
| title_short | Determinants of digital financial literacy: An exploratory study |
| title_sort | determinants of digital financial literacy an exploratory study |
| url | https://www.itm-conferences.org/articles/itmconf/pdf/2024/11/itmconf_icaetm2024_01029.pdf |
| work_keys_str_mv | AT jamnaniajay determinantsofdigitalfinancialliteracyanexploratorystudy AT jamnanijyoti determinantsofdigitalfinancialliteracyanexploratorystudy |