Workplace surveillance: examining current instruments, limitations and legal background issues

Working life is increasingly characterized by strong tendencies towards control and surveillance of employees. To control and monitor employees, employers may take diverse surveillance instruments into consideration: examples may be time-tracking and access control systems, e-supported systems l...

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Main Author: Ulrike Hugl
Format: Article
Language:English
Published: University of Algarve, ESGHT/CINTURS 2013-01-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://tmstudies.net/index.php/ectms/article/view/547/961
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author Ulrike Hugl
author_facet Ulrike Hugl
author_sort Ulrike Hugl
collection DOAJ
description Working life is increasingly characterized by strong tendencies towards control and surveillance of employees. To control and monitor employees, employers may take diverse surveillance instruments into consideration: examples may be time-tracking and access control systems, e-supported systems like chip cards, RFID (radio-frequency identification) chips, human implants, various biometric systems, computer surveillance, network monitoring software, GPS tracking, telecommunication, visual and Internet monitoring, as well as surveillance of detective agencies. Reasons for employers to monitor employees’ behavior are manifold: from an avoidance of malicious insider threats, the prevention of image damage, increased productivity, and through to reduced costs. This work starts with a fictive story of an employee, followed by a short presentation of surrounding viewpoints of organizational control and surveillance. The main part of the paper focuses on an analysis of currently used monitoring instruments and the Austrian legal framework of employee surveillance and related privacy issues.
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language English
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publisher University of Algarve, ESGHT/CINTURS
record_format Article
series Tourism & Management Studies
spelling doaj-art-72a8d5dfe5194c17bdb32204e66667692025-02-02T20:36:44ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662013-01-01915863Workplace surveillance: examining current instruments, limitations and legal background issuesUlrike Hugl0School of Management, University of Innsbruck, AustriaWorking life is increasingly characterized by strong tendencies towards control and surveillance of employees. To control and monitor employees, employers may take diverse surveillance instruments into consideration: examples may be time-tracking and access control systems, e-supported systems like chip cards, RFID (radio-frequency identification) chips, human implants, various biometric systems, computer surveillance, network monitoring software, GPS tracking, telecommunication, visual and Internet monitoring, as well as surveillance of detective agencies. Reasons for employers to monitor employees’ behavior are manifold: from an avoidance of malicious insider threats, the prevention of image damage, increased productivity, and through to reduced costs. This work starts with a fictive story of an employee, followed by a short presentation of surrounding viewpoints of organizational control and surveillance. The main part of the paper focuses on an analysis of currently used monitoring instruments and the Austrian legal framework of employee surveillance and related privacy issues.https://tmstudies.net/index.php/ectms/article/view/547/961surveillancecontrolmonitoring instrumentsemployee privacylegal framework (austria)
spellingShingle Ulrike Hugl
Workplace surveillance: examining current instruments, limitations and legal background issues
Tourism & Management Studies
surveillance
control
monitoring instruments
employee privacy
legal framework (austria)
title Workplace surveillance: examining current instruments, limitations and legal background issues
title_full Workplace surveillance: examining current instruments, limitations and legal background issues
title_fullStr Workplace surveillance: examining current instruments, limitations and legal background issues
title_full_unstemmed Workplace surveillance: examining current instruments, limitations and legal background issues
title_short Workplace surveillance: examining current instruments, limitations and legal background issues
title_sort workplace surveillance examining current instruments limitations and legal background issues
topic surveillance
control
monitoring instruments
employee privacy
legal framework (austria)
url https://tmstudies.net/index.php/ectms/article/view/547/961
work_keys_str_mv AT ulrikehugl workplacesurveillanceexaminingcurrentinstrumentslimitationsandlegalbackgroundissues