Determining the Factors and Evolutionary Trends of Customer Engagement in Businesses: A Bibliometric Analysis
Objective Over the recent years, the concept of customer engagement has emerged as a focal point in marketing research. Despite the increasing interest in this concept, there is a lack of a comprehensive body of research in this area. Additionally, existing research in this field has focused on smal...
Saved in:
Main Authors: | Reza Abbasi Mobarakabadi, Amir khanlari, Nader Seyyedamiri |
---|---|
Format: | Article |
Language: | fas |
Published: |
University of Tehran
2024-03-01
|
Series: | مدیریت بازرگانی |
Subjects: | |
Online Access: | https://jibm.ut.ac.ir/article_97033_cdd7f3d1840989ac98c37f1fea53dfa2.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Investigating the relationship between customer experience components on commitment and customer engagement behaviors in the retail industry
by: Alireza Naalchi Kashi
Published: (2024-09-01) -
Customer Engagement and Relationship Management's Effects on Business Performance in Digital Banks
by: Elvera Elvera, et al.
Published: (2024-03-01) -
The Effect of Smartphone Features on Customer Engagement: The Mediating Role of Brand Value
by: Ahmet Songur
Published: (2024-09-01) -
Customer engagement and social media research
by: Kendis Anwar, et al.
Published: (2024-12-01) -
Factors affecting repurchase intention with customer engagement as intervening variables in B2B context
by: Negina Kencono Putri, et al.
Published: (2023-11-01)