The maturity of rail freight logistics service providers in Brazil

Abstract This study analyzes the maturity of three rail freight Logistics Service Providers (LSPs) in Brazil in a population of seven operators. After an exploratory review of the existing literature and research documents, a structured questionnaire based on the Supply Chain Capability Maturity Mod...

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Main Authors: Adauto Farias Bueno, Luciana Hazin Alencar
Format: Article
Language:English
Published: Associação Brasileira de Engenharia de Produção (ABEPRO) 2016-06-01
Series:Production
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132016000200359&lng=en&tlng=en
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author Adauto Farias Bueno
Luciana Hazin Alencar
author_facet Adauto Farias Bueno
Luciana Hazin Alencar
author_sort Adauto Farias Bueno
collection DOAJ
description Abstract This study analyzes the maturity of three rail freight Logistics Service Providers (LSPs) in Brazil in a population of seven operators. After an exploratory review of the existing literature and research documents, a structured questionnaire based on the Supply Chain Capability Maturity Model S(CM)2 was applied. The study measured an overall average level, given in S(CM)2, as Managed, meaning that the managerial development standard of the logistics agents was at an intermediate level. The results showed that maturity was related to the size of the LSP and the complexity of the organizational management. These findings can support the development of policies and strategies for the improvement and adoption of practices that best lead to gains in competitiveness for both LSPs and the Supply Chains (SCs) that require their services.
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publishDate 2016-06-01
publisher Associação Brasileira de Engenharia de Produção (ABEPRO)
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spelling doaj-art-71af5a135a5542adb8e9e44069a9483b2025-08-20T03:19:07ZengAssociação Brasileira de Engenharia de Produção (ABEPRO)Production1980-54112016-06-0126235937210.1590/0103-6513.178414S0103-65132016000200359The maturity of rail freight logistics service providers in BrazilAdauto Farias BuenoLuciana Hazin AlencarAbstract This study analyzes the maturity of three rail freight Logistics Service Providers (LSPs) in Brazil in a population of seven operators. After an exploratory review of the existing literature and research documents, a structured questionnaire based on the Supply Chain Capability Maturity Model S(CM)2 was applied. The study measured an overall average level, given in S(CM)2, as Managed, meaning that the managerial development standard of the logistics agents was at an intermediate level. The results showed that maturity was related to the size of the LSP and the complexity of the organizational management. These findings can support the development of policies and strategies for the improvement and adoption of practices that best lead to gains in competitiveness for both LSPs and the Supply Chains (SCs) that require their services.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132016000200359&lng=en&tlng=enSupply Chain capability maturity model S(CM)2Rail freightLogistics service providers
spellingShingle Adauto Farias Bueno
Luciana Hazin Alencar
The maturity of rail freight logistics service providers in Brazil
Production
Supply Chain capability maturity model S(CM)2
Rail freight
Logistics service providers
title The maturity of rail freight logistics service providers in Brazil
title_full The maturity of rail freight logistics service providers in Brazil
title_fullStr The maturity of rail freight logistics service providers in Brazil
title_full_unstemmed The maturity of rail freight logistics service providers in Brazil
title_short The maturity of rail freight logistics service providers in Brazil
title_sort maturity of rail freight logistics service providers in brazil
topic Supply Chain capability maturity model S(CM)2
Rail freight
Logistics service providers
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132016000200359&lng=en&tlng=en
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AT lucianahazinalencar thematurityofrailfreightlogisticsserviceprovidersinbrazil
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