Analyzing Open Innovation Dimensions Based on Information Technology Development in Knowledge-Based Firms: Integration of BSC, FANP and DEMATEL

The main purpose of this paper was to analyze open innovation dimensions based on IT development in knowledge-based firms using a combination of BSC, FANP and DEMATEL. Beginning with an overview of the related literature, criteria of open innovation were identified for knowledge-based firms, then, w...

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Main Author: Gholamreza Jamali
Format: Article
Language:English
Published: University of Tehran 2016-10-01
Series:Journal of Information Technology Management
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Online Access:https://jitm.ut.ac.ir/article_57370_4c2ce3678b59cef9d210db460c3d43ad.pdf
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author Gholamreza Jamali
author_facet Gholamreza Jamali
author_sort Gholamreza Jamali
collection DOAJ
description The main purpose of this paper was to analyze open innovation dimensions based on IT development in knowledge-based firms using a combination of BSC, FANP and DEMATEL. Beginning with an overview of the related literature, criteria of open innovation were identified for knowledge-based firms, then, with the benefit of 15 experts, we considered 14 of those criteria. All selected criteria classified according to the four perspectives of the balanced scorecard (BSC) aspects framework. In the next step, criteria weights calculated using fuzzy analytic network process (FANP) technique. Finally, a super matrix developed to measure criteria interrelationships using DEMATEL technique. The results showed that customer criterion with a weight of 0.3, was the most important one influencing the open innovation in knowledge-based firms for the development of information technology. Learning criterion with 0.29, internal process criterion with 0.24 and financial criterion with a total weight of 0.17 were the next priorities.
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spelling doaj-art-71a3bc0eb9db485ba35c384dffee6a8d2025-08-20T03:19:07ZengUniversity of TehranJournal of Information Technology Management2008-58932423-50592016-10-018351954010.22059/jitm.2016.5737057370Analyzing Open Innovation Dimensions Based on Information Technology Development in Knowledge-Based Firms: Integration of BSC, FANP and DEMATELGholamreza Jamali0Assistant Prof., Faculty of Literature and Human Sciences, Persian Gulf University, Bushehr, IranThe main purpose of this paper was to analyze open innovation dimensions based on IT development in knowledge-based firms using a combination of BSC, FANP and DEMATEL. Beginning with an overview of the related literature, criteria of open innovation were identified for knowledge-based firms, then, with the benefit of 15 experts, we considered 14 of those criteria. All selected criteria classified according to the four perspectives of the balanced scorecard (BSC) aspects framework. In the next step, criteria weights calculated using fuzzy analytic network process (FANP) technique. Finally, a super matrix developed to measure criteria interrelationships using DEMATEL technique. The results showed that customer criterion with a weight of 0.3, was the most important one influencing the open innovation in knowledge-based firms for the development of information technology. Learning criterion with 0.29, internal process criterion with 0.24 and financial criterion with a total weight of 0.17 were the next priorities.https://jitm.ut.ac.ir/article_57370_4c2ce3678b59cef9d210db460c3d43ad.pdfANPBSCDEMATELOpen innovation
spellingShingle Gholamreza Jamali
Analyzing Open Innovation Dimensions Based on Information Technology Development in Knowledge-Based Firms: Integration of BSC, FANP and DEMATEL
Journal of Information Technology Management
ANP
BSC
DEMATEL
Open innovation
title Analyzing Open Innovation Dimensions Based on Information Technology Development in Knowledge-Based Firms: Integration of BSC, FANP and DEMATEL
title_full Analyzing Open Innovation Dimensions Based on Information Technology Development in Knowledge-Based Firms: Integration of BSC, FANP and DEMATEL
title_fullStr Analyzing Open Innovation Dimensions Based on Information Technology Development in Knowledge-Based Firms: Integration of BSC, FANP and DEMATEL
title_full_unstemmed Analyzing Open Innovation Dimensions Based on Information Technology Development in Knowledge-Based Firms: Integration of BSC, FANP and DEMATEL
title_short Analyzing Open Innovation Dimensions Based on Information Technology Development in Knowledge-Based Firms: Integration of BSC, FANP and DEMATEL
title_sort analyzing open innovation dimensions based on information technology development in knowledge based firms integration of bsc fanp and dematel
topic ANP
BSC
DEMATEL
Open innovation
url https://jitm.ut.ac.ir/article_57370_4c2ce3678b59cef9d210db460c3d43ad.pdf
work_keys_str_mv AT gholamrezajamali analyzingopeninnovationdimensionsbasedoninformationtechnologydevelopmentinknowledgebasedfirmsintegrationofbscfanpanddematel