Bourdeau, B. L., & Keel, A. L. New thoughts on internal service quality: Does the chief purchasing officer’s commitment to front-line employees’ satisfaction affect the quality perceptions of consumers? LLC "CPC "Business Perspectives".
Chicago Style (17th ed.) CitationBourdeau, Brian L., and Astrid L. Keel. New Thoughts on Internal Service Quality: Does the Chief Purchasing Officer’s Commitment to Front-line Employees’ Satisfaction Affect the Quality Perceptions of Consumers? LLC "CPC "Business Perspectives".
MLA (9th ed.) CitationBourdeau, Brian L., and Astrid L. Keel. New Thoughts on Internal Service Quality: Does the Chief Purchasing Officer’s Commitment to Front-line Employees’ Satisfaction Affect the Quality Perceptions of Consumers? LLC "CPC "Business Perspectives".