ESTIMATING THE INFLUENCE OF SOCIAL-ECONOMIC FACTORS ON THE QUALITY OF SERVICES RENDERED BY HOUSING AND COMMUNAL SERVICES ORGANIZATIONS
Objective: to define the group of factors influencing on the quality of services rendered by a housing and communal services organization. Methods: methods of systemic analysis and synthesis, economic-statistical analysis. Results: using the statistical methods of analysis, a group of factors is def...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Tatar Educational Center “Taglimat” Ltd.
2015-03-01
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| Series: | Russian Journal of Economics and Law |
| Subjects: | |
| Online Access: | https://www.rusjel.ru/jour/article/view/1804 |
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| Summary: | Objective: to define the group of factors influencing on the quality of services rendered by a housing and communal services organization. Methods: methods of systemic analysis and synthesis, economic-statistical analysis. Results: using the statistical methods of analysis, a group of factors is defined, which should be taken into account when developing the strategy of services market in housing and communal sphere. The objective of the strategy is to increase the level of quality services to the population of Russia in the housing and communal industry. Scientific novelty: the indicators are revealed of the quality of communal services, formed under social-economic factors. When analyzing the data of the matrix of interfactoral influence, those were extinguished, which show the largest influence on the level of services market development in housing and communal sphere. Practical value: is the ability to use the assessment results to develop measures to improve the quality of housing and communal services organizations. |
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| ISSN: | 2782-2923 |