Insights into Rural Consumers’ Perceptions on Digital Payment Systems

This study uses structured questionnaires to determine the factors that affect rural Indian consumers’ adoption of bank-launched electronic payments products. The paper aims to identify certain demographic characteristics that influence digital payment and to uncover dimensions of factors that influ...

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Main Authors: Jayaraj Mary Metilda, Sarkar Bibek
Format: Article
Language:English
Published: EDP Sciences 2024-01-01
Series:ITM Web of Conferences
Online Access:https://www.itm-conferences.org/articles/itmconf/pdf/2024/11/itmconf_icaetm2024_01020.pdf
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author Jayaraj Mary Metilda
Sarkar Bibek
author_facet Jayaraj Mary Metilda
Sarkar Bibek
author_sort Jayaraj Mary Metilda
collection DOAJ
description This study uses structured questionnaires to determine the factors that affect rural Indian consumers’ adoption of bank-launched electronic payments products. The paper aims to identify certain demographic characteristics that influence digital payment and to uncover dimensions of factors that influence digital payments in the rural set up. Data was collected form 200 respondents from the rural districts of Assam and Nagaland. Descriptive statistics was used to analyze the demographic variables. To uncover factors influencing the digital payment system, a factor analysis of variables identified was used and three factors literacy, technology and reliability and perception and concerns were identified and tested for reliability of the items to be measured. We propose future research in the identified variables using the tested measurement scales.
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spelling doaj-art-700c555a214944d18de71f2e30c835802025-08-20T02:38:05ZengEDP SciencesITM Web of Conferences2271-20972024-01-01680102010.1051/itmconf/20246801020itmconf_icaetm2024_01020Insights into Rural Consumers’ Perceptions on Digital Payment SystemsJayaraj Mary Metilda0Sarkar Bibek1Professor, Department of Management Studies, Dayananda Sagar College of EngineeringDepartment of Management Studies, Dayananda Sagar College of EngineeringThis study uses structured questionnaires to determine the factors that affect rural Indian consumers’ adoption of bank-launched electronic payments products. The paper aims to identify certain demographic characteristics that influence digital payment and to uncover dimensions of factors that influence digital payments in the rural set up. Data was collected form 200 respondents from the rural districts of Assam and Nagaland. Descriptive statistics was used to analyze the demographic variables. To uncover factors influencing the digital payment system, a factor analysis of variables identified was used and three factors literacy, technology and reliability and perception and concerns were identified and tested for reliability of the items to be measured. We propose future research in the identified variables using the tested measurement scales.https://www.itm-conferences.org/articles/itmconf/pdf/2024/11/itmconf_icaetm2024_01020.pdf
spellingShingle Jayaraj Mary Metilda
Sarkar Bibek
Insights into Rural Consumers’ Perceptions on Digital Payment Systems
ITM Web of Conferences
title Insights into Rural Consumers’ Perceptions on Digital Payment Systems
title_full Insights into Rural Consumers’ Perceptions on Digital Payment Systems
title_fullStr Insights into Rural Consumers’ Perceptions on Digital Payment Systems
title_full_unstemmed Insights into Rural Consumers’ Perceptions on Digital Payment Systems
title_short Insights into Rural Consumers’ Perceptions on Digital Payment Systems
title_sort insights into rural consumers perceptions on digital payment systems
url https://www.itm-conferences.org/articles/itmconf/pdf/2024/11/itmconf_icaetm2024_01020.pdf
work_keys_str_mv AT jayarajmarymetilda insightsintoruralconsumersperceptionsondigitalpaymentsystems
AT sarkarbibek insightsintoruralconsumersperceptionsondigitalpaymentsystems