Retail lending in Russia: the need and directions of digital transformation

The financial sphere of activity is the most susceptible to digitalization processes, therefore, the level of technological effectiveness in the development of banking products and services is one of the main factors in the competitiveness of any commercial bank. In this regard, the development and...

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Main Authors: N. Kazarenkova, E. Belyaeva
Format: Article
Language:Russian
Published: North Caucasus Federal University 2022-04-01
Series:Вестник Северо-Кавказского федерального университета
Subjects:
Online Access:https://vestnikskfu.elpub.ru/jour/article/view/767
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author N. Kazarenkova
E. Belyaeva
author_facet N. Kazarenkova
E. Belyaeva
author_sort N. Kazarenkova
collection DOAJ
description The financial sphere of activity is the most susceptible to digitalization processes, therefore, the level of technological effectiveness in the development of banking products and services is one of the main factors in the competitiveness of any commercial bank. In this regard, the development and introduction of digital innovations in the bank’s activities is one of the main tasks of the strategic development of the banking business. The sensitivity of retail customers to improving the banking system determines the importance and need for digital transformation of lending to the population in modern conditions. At the same time, retail lending represents a significant share of banking assets and is one of the promising areas of development of the banking business. Digitalization of retail lending services will increase the quality and efficiency of lending to the population in Russian banks.
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institution Kabale University
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publisher North Caucasus Federal University
record_format Article
series Вестник Северо-Кавказского федерального университета
spelling doaj-art-6f4b4a530d5b4e13a99f3ab98e04fb592025-08-20T03:59:00ZrusNorth Caucasus Federal UniversityВестник Северо-Кавказского федерального университета2307-907X2022-04-0111556210.37493/2307-907X.2022.1.7766Retail lending in Russia: the need and directions of digital transformationN. Kazarenkova0E. Belyaeva1Southwest State UniversitySouthwest State UniversityThe financial sphere of activity is the most susceptible to digitalization processes, therefore, the level of technological effectiveness in the development of banking products and services is one of the main factors in the competitiveness of any commercial bank. In this regard, the development and introduction of digital innovations in the bank’s activities is one of the main tasks of the strategic development of the banking business. The sensitivity of retail customers to improving the banking system determines the importance and need for digital transformation of lending to the population in modern conditions. At the same time, retail lending represents a significant share of banking assets and is one of the promising areas of development of the banking business. Digitalization of retail lending services will increase the quality and efficiency of lending to the population in Russian banks.https://vestnikskfu.elpub.ru/jour/article/view/767creditretail creditconsumer creditdigital bankingbanking innovations
spellingShingle N. Kazarenkova
E. Belyaeva
Retail lending in Russia: the need and directions of digital transformation
Вестник Северо-Кавказского федерального университета
credit
retail credit
consumer credit
digital banking
banking innovations
title Retail lending in Russia: the need and directions of digital transformation
title_full Retail lending in Russia: the need and directions of digital transformation
title_fullStr Retail lending in Russia: the need and directions of digital transformation
title_full_unstemmed Retail lending in Russia: the need and directions of digital transformation
title_short Retail lending in Russia: the need and directions of digital transformation
title_sort retail lending in russia the need and directions of digital transformation
topic credit
retail credit
consumer credit
digital banking
banking innovations
url https://vestnikskfu.elpub.ru/jour/article/view/767
work_keys_str_mv AT nkazarenkova retaillendinginrussiatheneedanddirectionsofdigitaltransformation
AT ebelyaeva retaillendinginrussiatheneedanddirectionsofdigitaltransformation