Privacy and Security in Digital Health Contact-Tracing: A Narrative Review

(1) Background: Contact-tracing apps only achieve their aims if the majority of the population installs and actively engages with them. Such acceptance depends on public perceptions and are likely influenced by privacy and security concerns. Therefore, this review evaluates public perceptions toward...

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Main Authors: Shehani Pigera, Paul van Schaik, Karen Renaud, Miglena Campbell, Petra Manley, Pierre Esser
Format: Article
Language:English
Published: MDPI AG 2025-01-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/15/2/865
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author Shehani Pigera
Paul van Schaik
Karen Renaud
Miglena Campbell
Petra Manley
Pierre Esser
author_facet Shehani Pigera
Paul van Schaik
Karen Renaud
Miglena Campbell
Petra Manley
Pierre Esser
author_sort Shehani Pigera
collection DOAJ
description (1) Background: Contact-tracing apps only achieve their aims if the majority of the population installs and actively engages with them. Such acceptance depends on public perceptions and are likely influenced by privacy and security concerns. Therefore, this review evaluates public perceptions towards the privacy and security of contact-tracing apps used during the recent COVID-19 pandemic, with a focus on identifying factors that influence acceptance. (2) Methods: A systematic literature review was performed. A total of 114 articles were retained as per the inclusion criteria, which included quantitative, qualitative, and mixed-methods studies. The data were analysed using thematic analysis. (3) Results: Eight main themes were derived: privacy, data protection and control, trust, technical issues, perceived benefit, knowledge and awareness, social influence, and psychological factors. (4) Conclusions: Improving privacy standards and the awareness of the digital contact-tracing process will encourage the acceptance of contact-tracing apps.
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issn 2076-3417
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spelling doaj-art-6ef791f578754a4dbed942fd98099fdd2025-01-24T13:21:06ZengMDPI AGApplied Sciences2076-34172025-01-0115286510.3390/app15020865Privacy and Security in Digital Health Contact-Tracing: A Narrative ReviewShehani Pigera0Paul van Schaik1Karen Renaud2Miglena Campbell3Petra Manley4Pierre Esser5Department of Psychology, School of Social Sciences, Humanities and Law, Teesside University, Middlesbrough TS1 3BA, UKDepartment of Psychology, School of Social Sciences, Humanities and Law, Teesside University, Middlesbrough TS1 3BA, UKDepartment of Computer and Information Sciences, University of Strathclyde, Glasgow G1 1XQ, UKDepartment of Psychology, School of Social Sciences, Humanities and Law, Teesside University, Middlesbrough TS1 3BA, UKUK Health Security Agency, London E14 4PU, UKDepartment of Psychology, School of Social Sciences, Humanities and Law, Teesside University, Middlesbrough TS1 3BA, UK(1) Background: Contact-tracing apps only achieve their aims if the majority of the population installs and actively engages with them. Such acceptance depends on public perceptions and are likely influenced by privacy and security concerns. Therefore, this review evaluates public perceptions towards the privacy and security of contact-tracing apps used during the recent COVID-19 pandemic, with a focus on identifying factors that influence acceptance. (2) Methods: A systematic literature review was performed. A total of 114 articles were retained as per the inclusion criteria, which included quantitative, qualitative, and mixed-methods studies. The data were analysed using thematic analysis. (3) Results: Eight main themes were derived: privacy, data protection and control, trust, technical issues, perceived benefit, knowledge and awareness, social influence, and psychological factors. (4) Conclusions: Improving privacy standards and the awareness of the digital contact-tracing process will encourage the acceptance of contact-tracing apps.https://www.mdpi.com/2076-3417/15/2/865contact-tracingdigital contact-tracingCOVID-19public healthpandemic
spellingShingle Shehani Pigera
Paul van Schaik
Karen Renaud
Miglena Campbell
Petra Manley
Pierre Esser
Privacy and Security in Digital Health Contact-Tracing: A Narrative Review
Applied Sciences
contact-tracing
digital contact-tracing
COVID-19
public health
pandemic
title Privacy and Security in Digital Health Contact-Tracing: A Narrative Review
title_full Privacy and Security in Digital Health Contact-Tracing: A Narrative Review
title_fullStr Privacy and Security in Digital Health Contact-Tracing: A Narrative Review
title_full_unstemmed Privacy and Security in Digital Health Contact-Tracing: A Narrative Review
title_short Privacy and Security in Digital Health Contact-Tracing: A Narrative Review
title_sort privacy and security in digital health contact tracing a narrative review
topic contact-tracing
digital contact-tracing
COVID-19
public health
pandemic
url https://www.mdpi.com/2076-3417/15/2/865
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AT miglenacampbell privacyandsecurityindigitalhealthcontacttracinganarrativereview
AT petramanley privacyandsecurityindigitalhealthcontacttracinganarrativereview
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