GNN-EADD: Graph Neural Network-Based E-Commerce Anomaly Detection via Dual-Stage Learning

E-commerce platforms face significant challenges in detecting anomalous products, including counterfeit goods and fraudulent listings, which can undermine user trust and platform integrity. This paper presents Graph Neural Network-based E-commerce Anomaly Detection via Dual-stage Learning (GNN-EADD)...

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Main Authors: Zhouhang Shao, Xuran Wang, Enkai Ji, Shiyang Chen, Jin Wang
Format: Article
Language:English
Published: IEEE 2025-01-01
Series:IEEE Access
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Online Access:https://ieeexplore.ieee.org/document/10829566/
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author Zhouhang Shao
Xuran Wang
Enkai Ji
Shiyang Chen
Jin Wang
author_facet Zhouhang Shao
Xuran Wang
Enkai Ji
Shiyang Chen
Jin Wang
author_sort Zhouhang Shao
collection DOAJ
description E-commerce platforms face significant challenges in detecting anomalous products, including counterfeit goods and fraudulent listings, which can undermine user trust and platform integrity. This paper presents Graph Neural Network-based E-commerce Anomaly Detection via Dual-stage Learning (GNN-EADD), a novel approach leveraging graph neural networks for anomaly detection in large-scale e-commerce ecosystems. Our key contributions include: 1) A heterogeneous graph representation incorporating products, sellers, and buyers as nodes with their relationships as edges; 2) A novel dual-stage learning framework combining unsupervised graph embedding with semi-supervised fine-tuning; and 3) An attention mechanism that effectively captures complex patterns within network structures. Extensive experiments on a large-scale Amazon dataset demonstrate that GNN-EADD significantly outperforms state-of-the-art baselines in terms of anomaly detection accuracy, precision, and recall, while showing robustness to various types of anomalies and scalability to large networks.
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institution Kabale University
issn 2169-3536
language English
publishDate 2025-01-01
publisher IEEE
record_format Article
series IEEE Access
spelling doaj-art-6e308860ae2a445b9b24584d018ecf832025-01-21T00:01:34ZengIEEEIEEE Access2169-35362025-01-01138963897610.1109/ACCESS.2025.352623910829566GNN-EADD: Graph Neural Network-Based E-Commerce Anomaly Detection via Dual-Stage LearningZhouhang Shao0https://orcid.org/0009-0004-5262-3960Xuran Wang1https://orcid.org/0009-0001-1626-5527Enkai Ji2Shiyang Chen3https://orcid.org/0009-0003-7099-3511Jin Wang4Department of Computer Science and Engineering, University of California San Diego, La Jolla, CA, USADepartment of Computer and Information Science, University of Pennsylvania, Philadelphia, PA, USADepartment of Computer Science, Rutgers University, New Brunswick, NJ, USACollege of Engineering, Texas A&M University, College Station, TX, USAViterbi School of Engineering, University of Southern California, Los Angeles, CA, USAE-commerce platforms face significant challenges in detecting anomalous products, including counterfeit goods and fraudulent listings, which can undermine user trust and platform integrity. This paper presents Graph Neural Network-based E-commerce Anomaly Detection via Dual-stage Learning (GNN-EADD), a novel approach leveraging graph neural networks for anomaly detection in large-scale e-commerce ecosystems. Our key contributions include: 1) A heterogeneous graph representation incorporating products, sellers, and buyers as nodes with their relationships as edges; 2) A novel dual-stage learning framework combining unsupervised graph embedding with semi-supervised fine-tuning; and 3) An attention mechanism that effectively captures complex patterns within network structures. Extensive experiments on a large-scale Amazon dataset demonstrate that GNN-EADD significantly outperforms state-of-the-art baselines in terms of anomaly detection accuracy, precision, and recall, while showing robustness to various types of anomalies and scalability to large networks.https://ieeexplore.ieee.org/document/10829566/Graph neural networkse-commerceanomaly detectionheterogeneous graphsgraph attention networks
spellingShingle Zhouhang Shao
Xuran Wang
Enkai Ji
Shiyang Chen
Jin Wang
GNN-EADD: Graph Neural Network-Based E-Commerce Anomaly Detection via Dual-Stage Learning
IEEE Access
Graph neural networks
e-commerce
anomaly detection
heterogeneous graphs
graph attention networks
title GNN-EADD: Graph Neural Network-Based E-Commerce Anomaly Detection via Dual-Stage Learning
title_full GNN-EADD: Graph Neural Network-Based E-Commerce Anomaly Detection via Dual-Stage Learning
title_fullStr GNN-EADD: Graph Neural Network-Based E-Commerce Anomaly Detection via Dual-Stage Learning
title_full_unstemmed GNN-EADD: Graph Neural Network-Based E-Commerce Anomaly Detection via Dual-Stage Learning
title_short GNN-EADD: Graph Neural Network-Based E-Commerce Anomaly Detection via Dual-Stage Learning
title_sort gnn eadd graph neural network based e commerce anomaly detection via dual stage learning
topic Graph neural networks
e-commerce
anomaly detection
heterogeneous graphs
graph attention networks
url https://ieeexplore.ieee.org/document/10829566/
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AT xuranwang gnneaddgraphneuralnetworkbasedecommerceanomalydetectionviadualstagelearning
AT enkaiji gnneaddgraphneuralnetworkbasedecommerceanomalydetectionviadualstagelearning
AT shiyangchen gnneaddgraphneuralnetworkbasedecommerceanomalydetectionviadualstagelearning
AT jinwang gnneaddgraphneuralnetworkbasedecommerceanomalydetectionviadualstagelearning