Barriers and Factors Affecting Nursing Communication When Providing Patient Care in Jeddah
<b>Background/Objectives:</b> Effective communication between nurses and patients plays a crucial role in the delivery of quality healthcare services, especially when caring for patients from diverse cultural backgrounds. It fosters trust, understanding, and collaboration and contributes...
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| Format: | Article |
| Language: | English |
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MDPI AG
2025-01-01
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| Series: | Clinics and Practice |
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| Online Access: | https://www.mdpi.com/2039-7283/15/1/19 |
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| author | Ruba M. Alharazi Rahaf J. Abdulrahim Alhanouf H. Mazuzah Reem M. Almutairi Hayfa Almutary Aisha Alhofaian |
| author_facet | Ruba M. Alharazi Rahaf J. Abdulrahim Alhanouf H. Mazuzah Reem M. Almutairi Hayfa Almutary Aisha Alhofaian |
| author_sort | Ruba M. Alharazi |
| collection | DOAJ |
| description | <b>Background/Objectives:</b> Effective communication between nurses and patients plays a crucial role in the delivery of quality healthcare services, especially when caring for patients from diverse cultural backgrounds. It fosters trust, understanding, and collaboration and contributes to better health outcomes and satisfactory nurse–patient relationships. The aim of the study is to assess the factors and barriers affecting nurses’ communication when providing care for patients from diverse cultural backgrounds in Jeddah, Saudi Arabia. <b>Methods:</b> A cross-sectional quantitative descriptive design is used with an online survey instrument. The study involved registered nurses employed in Jeddah’s hospitals. The study utilized a convenience sample for data collection and used the latest version of the statistical package for the social sciences (SPSS version 21) for data entry and analysis. <b>Results:</b> A study of 367 participants found significant barriers to nurse–patient communication, with a mean score of 2.84 on a three-point scale. Key challenges included language differences between nurses and patients with a mean score of 2.87, and cultural and religious differences with a mean score of 2.83 and 2.81, as well as nurses’ communication skills, attitudes, and self-confidence and patients’ awareness, attitudes, and resistance to communication. The multifaceted nature of these barriers emphasizes the need for targeted interventions to improve nurse–patient interactions and enhance care quality. <b>Conclusions:</b> The study highlights the impact of various factors on effective communication between nurses and patients, emphasizing the need for nurses to develop their communication skills and to receive adequate training from nursing officials. |
| format | Article |
| id | doaj-art-6da40f552a0d4fc3bb5eedaf0880e0f0 |
| institution | Kabale University |
| issn | 2039-7283 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Clinics and Practice |
| spelling | doaj-art-6da40f552a0d4fc3bb5eedaf0880e0f02025-01-24T13:27:44ZengMDPI AGClinics and Practice2039-72832025-01-011511910.3390/clinpract15010019Barriers and Factors Affecting Nursing Communication When Providing Patient Care in JeddahRuba M. Alharazi0Rahaf J. Abdulrahim1Alhanouf H. Mazuzah2Reem M. Almutairi3Hayfa Almutary4Aisha Alhofaian5Medical Surgical Nursing Department, Faculty of Nursing, King Abdulaziz University, Jeddah 21589, Saudi ArabiaFaculty of Nursing, King Abdulaziz University, Jeddah 21589, Saudi ArabiaFaculty of Nursing, King Abdulaziz University, Jeddah 21589, Saudi ArabiaFaculty of Nursing, King Abdulaziz University, Jeddah 21589, Saudi ArabiaMedical Surgical Nursing Department, Faculty of Nursing, King Abdulaziz University, Jeddah 21589, Saudi ArabiaMedical Surgical Nursing Department, Faculty of Nursing, King Abdulaziz University, Jeddah 21589, Saudi Arabia<b>Background/Objectives:</b> Effective communication between nurses and patients plays a crucial role in the delivery of quality healthcare services, especially when caring for patients from diverse cultural backgrounds. It fosters trust, understanding, and collaboration and contributes to better health outcomes and satisfactory nurse–patient relationships. The aim of the study is to assess the factors and barriers affecting nurses’ communication when providing care for patients from diverse cultural backgrounds in Jeddah, Saudi Arabia. <b>Methods:</b> A cross-sectional quantitative descriptive design is used with an online survey instrument. The study involved registered nurses employed in Jeddah’s hospitals. The study utilized a convenience sample for data collection and used the latest version of the statistical package for the social sciences (SPSS version 21) for data entry and analysis. <b>Results:</b> A study of 367 participants found significant barriers to nurse–patient communication, with a mean score of 2.84 on a three-point scale. Key challenges included language differences between nurses and patients with a mean score of 2.87, and cultural and religious differences with a mean score of 2.83 and 2.81, as well as nurses’ communication skills, attitudes, and self-confidence and patients’ awareness, attitudes, and resistance to communication. The multifaceted nature of these barriers emphasizes the need for targeted interventions to improve nurse–patient interactions and enhance care quality. <b>Conclusions:</b> The study highlights the impact of various factors on effective communication between nurses and patients, emphasizing the need for nurses to develop their communication skills and to receive adequate training from nursing officials.https://www.mdpi.com/2039-7283/15/1/19communicationbarriernursesculturecarepatients |
| spellingShingle | Ruba M. Alharazi Rahaf J. Abdulrahim Alhanouf H. Mazuzah Reem M. Almutairi Hayfa Almutary Aisha Alhofaian Barriers and Factors Affecting Nursing Communication When Providing Patient Care in Jeddah Clinics and Practice communication barrier nurses culture care patients |
| title | Barriers and Factors Affecting Nursing Communication When Providing Patient Care in Jeddah |
| title_full | Barriers and Factors Affecting Nursing Communication When Providing Patient Care in Jeddah |
| title_fullStr | Barriers and Factors Affecting Nursing Communication When Providing Patient Care in Jeddah |
| title_full_unstemmed | Barriers and Factors Affecting Nursing Communication When Providing Patient Care in Jeddah |
| title_short | Barriers and Factors Affecting Nursing Communication When Providing Patient Care in Jeddah |
| title_sort | barriers and factors affecting nursing communication when providing patient care in jeddah |
| topic | communication barrier nurses culture care patients |
| url | https://www.mdpi.com/2039-7283/15/1/19 |
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