The Quality of Mobile Banking Services For Bank Syariah Indonesia (BSI) Customer Satisfaction in Surabaya

The Quality of Mobile Banking Services For Bank Syariah Indonesia (BSI) Customer Satisfaction in Surabaya

This research aims to determine the influence of the quality of Bank Syariah Indonesia's mobile banking services (BSI Mobile) on customer satisfaction at Bank Syariah Indonesia KCP Diponegoro 2 Surabaya. The research method uses a quantitative approach. The population in this research is all BS...

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Bibliographic Details
Main Authors: Sutono Sutono, Umar Kassim
Format: Article
Language:English
Published: Universitas Islam Negeri Fatmawati Sukarno Bengkulu 2024-09-01
Series:Al-Intaj
Subjects:
quality of mobile banking, bsi mobile, customer satisfaction.
Online Access:https://ejournal.uinfasbengkulu.ac.id/index.php/Al-Intaj/article/view/3839
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