The Mobile Revolution: Understanding the Impact of Mobile Apps on Consumer Behavior

Mobile applications have transformed the landscape of consumer behavior, embedding themselves as critical tools in modern marketing strategies. This study explores the intersection of mobile app marketing and consumer experiences, examining its effects on decision-making processes and brand engag...

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Main Author: Ionela-Lidia Beldean
Format: Article
Language:English
Published: Ovidius University Press 2025-02-01
Series:Ovidius University Annals: Economic Sciences Series
Subjects:
Online Access:https://stec.univ-ovidius.ro/html/anale/RO/2024i2/Section%204/2.pdf
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author Ionela-Lidia Beldean
author_facet Ionela-Lidia Beldean
author_sort Ionela-Lidia Beldean
collection DOAJ
description Mobile applications have transformed the landscape of consumer behavior, embedding themselves as critical tools in modern marketing strategies. This study explores the intersection of mobile app marketing and consumer experiences, examining its effects on decision-making processes and brand engagement. Through a comprehensive review of the literature, we analyze the enablers and barriers presented by mobile platforms, highlighting their role in shaping the customer journey. Insights derived from this investigation provide actionable recommendations for marketers and app developers to enhance user satisfaction and trust, ensuring sustained engagement in an increasingly digital economy.
format Article
id doaj-art-6ce038b66b4645d3ac2a3d15d8d2ebfa
institution DOAJ
issn 2393-3127
language English
publishDate 2025-02-01
publisher Ovidius University Press
record_format Article
series Ovidius University Annals: Economic Sciences Series
spelling doaj-art-6ce038b66b4645d3ac2a3d15d8d2ebfa2025-08-20T03:02:01ZengOvidius University PressOvidius University Annals: Economic Sciences Series2393-31272025-02-01XXIV2355358The Mobile Revolution: Understanding the Impact of Mobile Apps on Consumer BehaviorIonela-Lidia Beldean0Western University of Timișoara, Faculty of Economics and Business Administration, RomaniaMobile applications have transformed the landscape of consumer behavior, embedding themselves as critical tools in modern marketing strategies. This study explores the intersection of mobile app marketing and consumer experiences, examining its effects on decision-making processes and brand engagement. Through a comprehensive review of the literature, we analyze the enablers and barriers presented by mobile platforms, highlighting their role in shaping the customer journey. Insights derived from this investigation provide actionable recommendations for marketers and app developers to enhance user satisfaction and trust, ensuring sustained engagement in an increasingly digital economy. https://stec.univ-ovidius.ro/html/anale/RO/2024i2/Section%204/2.pdfmobile marketingconsumer behaviorcustomer journeypersonalizationmobile apps.
spellingShingle Ionela-Lidia Beldean
The Mobile Revolution: Understanding the Impact of Mobile Apps on Consumer Behavior
Ovidius University Annals: Economic Sciences Series
mobile marketing
consumer behavior
customer journey
personalization
mobile apps.
title The Mobile Revolution: Understanding the Impact of Mobile Apps on Consumer Behavior
title_full The Mobile Revolution: Understanding the Impact of Mobile Apps on Consumer Behavior
title_fullStr The Mobile Revolution: Understanding the Impact of Mobile Apps on Consumer Behavior
title_full_unstemmed The Mobile Revolution: Understanding the Impact of Mobile Apps on Consumer Behavior
title_short The Mobile Revolution: Understanding the Impact of Mobile Apps on Consumer Behavior
title_sort mobile revolution understanding the impact of mobile apps on consumer behavior
topic mobile marketing
consumer behavior
customer journey
personalization
mobile apps.
url https://stec.univ-ovidius.ro/html/anale/RO/2024i2/Section%204/2.pdf
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