Application of the Extended Unified Theory of Acceptance and Use of Technology to a Robotic Golf Caddy: Health Consciousness as a Moderator

The COVID-19 pandemic not only accelerated the spread of contactless robot services but also revitalized the golf industry. These changes have expedited the adoption of robot caddies, making it necessary to conduct research on golfers’ acceptance of robot caddies. This study, thus, intended to inves...

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Main Authors: Kyuhyeon Joo, Heather Markham Kim, Jinsoo Hwang
Format: Article
Language:English
Published: MDPI AG 2024-10-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/14/21/9915
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author Kyuhyeon Joo
Heather Markham Kim
Jinsoo Hwang
author_facet Kyuhyeon Joo
Heather Markham Kim
Jinsoo Hwang
author_sort Kyuhyeon Joo
collection DOAJ
description The COVID-19 pandemic not only accelerated the spread of contactless robot services but also revitalized the golf industry. These changes have expedited the adoption of robot caddies, making it necessary to conduct research on golfers’ acceptance of robot caddies. This study, thus, intended to investigate the importance of the extended unified theory of acceptance and use of technology (UTAUT) in the framework of robotic golf caddies and examined health consciousness as a moderator. An online survey was conducted with South Korean golfers, and a total of 391 responses were analyzed. The data analysis results indicated that all five dimensions of the extended UTAUT have a positive impact on attitude. Also, attitude is a significant predictor of both intentions to use and word-of-mouth intentions. Lastly, this study discovered that the moderating effect of health consciousness on the correlation between performance expectancy and attitude was significant.
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spelling doaj-art-6cbcbc26cd87432b9ba8f59e285a49292025-08-20T02:49:56ZengMDPI AGApplied Sciences2076-34172024-10-011421991510.3390/app14219915Application of the Extended Unified Theory of Acceptance and Use of Technology to a Robotic Golf Caddy: Health Consciousness as a ModeratorKyuhyeon Joo0Heather Markham Kim1Jinsoo Hwang2The College of Hospitality and Tourism Management, Sejong University, Seoul 05006, Republic of KoreaBK21 Plus Higher Education Team of Global Tourism SDGs, Tourism Research Institute, Dong-A University, Busan 49236, Republic of KoreaThe College of Hospitality and Tourism Management, Sejong University, Seoul 05006, Republic of KoreaThe COVID-19 pandemic not only accelerated the spread of contactless robot services but also revitalized the golf industry. These changes have expedited the adoption of robot caddies, making it necessary to conduct research on golfers’ acceptance of robot caddies. This study, thus, intended to investigate the importance of the extended unified theory of acceptance and use of technology (UTAUT) in the framework of robotic golf caddies and examined health consciousness as a moderator. An online survey was conducted with South Korean golfers, and a total of 391 responses were analyzed. The data analysis results indicated that all five dimensions of the extended UTAUT have a positive impact on attitude. Also, attitude is a significant predictor of both intentions to use and word-of-mouth intentions. Lastly, this study discovered that the moderating effect of health consciousness on the correlation between performance expectancy and attitude was significant.https://www.mdpi.com/2076-3417/14/21/9915robotsnew technology-based servicesattitudetechnology acceptance behaviorbehavioral intentions
spellingShingle Kyuhyeon Joo
Heather Markham Kim
Jinsoo Hwang
Application of the Extended Unified Theory of Acceptance and Use of Technology to a Robotic Golf Caddy: Health Consciousness as a Moderator
Applied Sciences
robots
new technology-based services
attitude
technology acceptance behavior
behavioral intentions
title Application of the Extended Unified Theory of Acceptance and Use of Technology to a Robotic Golf Caddy: Health Consciousness as a Moderator
title_full Application of the Extended Unified Theory of Acceptance and Use of Technology to a Robotic Golf Caddy: Health Consciousness as a Moderator
title_fullStr Application of the Extended Unified Theory of Acceptance and Use of Technology to a Robotic Golf Caddy: Health Consciousness as a Moderator
title_full_unstemmed Application of the Extended Unified Theory of Acceptance and Use of Technology to a Robotic Golf Caddy: Health Consciousness as a Moderator
title_short Application of the Extended Unified Theory of Acceptance and Use of Technology to a Robotic Golf Caddy: Health Consciousness as a Moderator
title_sort application of the extended unified theory of acceptance and use of technology to a robotic golf caddy health consciousness as a moderator
topic robots
new technology-based services
attitude
technology acceptance behavior
behavioral intentions
url https://www.mdpi.com/2076-3417/14/21/9915
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